"Have always had great service at this location"
"manager replaced web ordered tires that were not available with instock tires with better tread wear warranty"
"I scheduled an appointment one day in advance. I arrived 15 minutes early for my appointment and after one hour and 15 minutes my car still had not been serviced and I was told it would be another 45 minutes. I was also interested in purchasing shocks and tires for a separate vehicle and did not get a lot of help with this. I eventually had to leave due to time constraints and got the services performed elsewhere. "
"I set up an appointment online after researching Michelin tire prices. Kauffman's out-the-door price was competitive but not the cheapest. (The cheapest was a competitor that I had had a couple of negative experiences with in the past.) The 4 tire installation was complete in about 45 minutes. The price was LESS than the quote I received online due to an Atlanta Braves promotion that I knew nothing about. The Manager simply applied the promotion price discount without me even mentioning it. Great, friendly, professional, honest service experience."
"Everyone there was wonderful. They did a great job very quickly."
"Up front pricing and great customer service"
"Service was quick and efficient. Staff was friendly."
"The guys are professional, courteous and efficient. I've taken my Kia there for years and they've always done a great job. "
"Great experIence! Matt provided excellent service. Called me when the tires had arrived, showed me the tread wear on all tires, even helped me pick one that he mounted on a wheel to make a full -sized spare. I am definitely going back the next time I need tires. Thank you, Matt, at the Lilburn Kauffman!"
"Prompt service as I had an appointment; took a bit longer than I imagined...but it is a tire shop. Price was best around; still need to return as vehicle for additional look at balancing as it has a slight "wooble" at 70 MPH."
"I forgot his name but the store manager was very good and personable...thx"
"Quick and got me out with my new tires. That's all you can ask for."
"Good service and nice facility!"
"The tech had my info when I arrived, gave me an idea how long it would take and answered all questions I had. Great experience!"
"Had to return next day for adjustment of dust shield on new brakes. Scraping noise not dangerous but loud. They gave complimentary oil change for my trouble.
Seemed a little over dramatic on need for repairs "metal on metal" critical need for brake job. Good tire prices."