"I purchased a Johnson Wash Down Kit that per the product description includes the following:
A high capacity Aqua Jet WD 5.2, 5 bar (70 psi), PUMProtector inlet strainer, spray nozzle, bulk head fitting with valve, 7.5 meters (25') of coiled wash down hose and an illuminated panel switch all in one package.
They sent me a cheaper kit that did not include any coiled hose or an illuminated panel switch.
When I contacted them and asked to have the correct kit sent out, they acted like they were working on that. 36 hours later, they send me an email saying that I had been approved to return the item, but only if the box hasn't been tampered with.
We la di da I now have permission to return the completely wrong product they sent me. Should I celebrate now? NO! Unfortunately, the way I discovered what was missing was by opening the box, so we'll see how it goes from here. Based on their actions thus far, I'm expecting a battle."
"I was about to go on a 20-hour roadtrip with three kids and desperately needed some headreast DVD players. Couldn't find any in the local big box stores for a good price, so I ordered online from Keenzo.com and received them in just a few days with plenty of time to install them before the trip. Also saved about $300 over the big box websites."
"Even after reading all the reviews and noting the frequent tone of "ordered but not shipped" or "backordered", I decided to give them a try after seeing the recent positive reviews and their activity on here.
I ordered an item listed as in stock on 7/15 and was listed as usually ships within 24 hours, but on 7/23 the order was still "sent to warehouse" with a ship date "pending". I checked the online status of the item and it still said it was in stock. I emailed them and received a response the next morning that the item was backordered and could take up to 21 days for it to be in stock again. I checked the stock status and the item is now correctly listed as out of stock.
I have two issues with them:
First, the website should accurately reflect their stock status. I don't expect true, real-time updates on their site, but days should not pass with an incorrect status and, even then, only after a customer inquires about it. Second, they should have contacted me when it was discovered that the item was backordered.
They did offer to cancel my order (which I did) and were quite responsive, but only after being contacted by me. Perhaps it was just my bad luck, but I will not be ordering from them again."
"Fast delivery, and prompt response, encountered absolutely no problems. Got my hats for 40% off the price of other sites."
"Transaction went smoothly and they had the best price on the net according to google shopping."
"Excellent price, quick delivery, perfect product.
I would highly recommend this store to anyone needing something they stock. I know it is in my favorites/bookmarks!"
"Very quick order turnaround and shipping. I received the product two days after placing the order using ground shipment."
"he product arrived very fast, it is of good quality. Would buy the product again, and from Keenzo."
"This was my first time ordering form Keenzo. I never even heard of Keenzo before until I did a shopping search on Google for a product I wanted. Keenzo had the lowest price. Not just lowest, but lower by a lot compared to the average price. Keenzo can do this because they sell 'billions' of items ranging from ammunition to computer monitors.
Because there is so many different items on the site, it is hard to browse for items. You have to know what you want and search for it. Also each item description is just a generic description from the manufacture. I actaully read some of the reviews here on Keenzo before buying. The reviews were mixed but to positive side. Because the shear number of items they have, they can't hold your hand through buying process and item descriptions. You really have to do your research before hand and make sure what you want is want is listed.
I received my order after 5 business days, it arrived exactly as described and well packed. I recommend this seller.
"
"super fast delivery, encountered absolutely no problems. and got my bag for almost half the price as other sites. will definitely buy from here again."
"They had the best price on the net, including eBay, even before *free* S/H. SOLD!!! :)
I ordered on Sunday, they shipped on Monday via FedEx Home. Did I mention free S/H?
I'll keep keep this store in mind for future needs. They meet all three of my requirements....good, fast and cheap.
Robin K ~ NC"
"Got a power inverter from them. Keenzo was the cheapest shipped price I could find, and it arrived in about average time. Good email order updates."
"The order, albeit a small one, was delivered next day.
Thats right - next day!
And it was free shipping!
This is outstanding and I highly recommend on this basis.
"
"I had a good experience with Keenzo, they had the best prices I could find and good delivery time. I will definitely shop with them again."
"Outstanding service! Great Product! I ordered the Tom Brown Tracker, gray micarta handle, black blade. I submitted my oder Sunday evening. My knife was waiting for me Wednesday. BEST PRICE! The Tom Brown tracker is an awesome tool! It is an extremely well made and versatile knife- ideal for virtually any survival situation. Note: it is HEAVY steel construction. Primitive impression about it. Quite sturdy. "