ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-12-15

"Received X-Fi leather case as described by the information provided, even though the item was sent out as 2nd class post which had taken it a bit longer, but I don't have any complaints though.

So overall the company as a whole keeps you updated with information regarding the items you have ordered, also I have not had any reason to contact there customer service because I have never had any problems or questions to ask about the items I have ordered.

But if I did, there customer service would be more than happy to help me solve any questions or problems, so if I had to give a rating on the company I would have to give them 10/10.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-12-10

"Order Number: 142652
P.O. Number: RPM-110704-FAULTY-IMD
Detailed Info: Click Here
Date Ordered: Tuesday 02 December, 2008
the reference [EID/MTM5NjkvOA==]
iam very happy with company
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-12-04

"I was very pleased with the service I received, I would use you again and recommend you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

1/5

2008-12-02

"DO NOT USE these shisters. They abuse the Amazon T&C's by chargign you £4+ per item, then ship the items all together!! Oh and they ship it by Royal Mail 2nd class delivery lol Oh and you dont get the items delivered so you have to raise a lost item form - 10 days AFTER there shipment date!! Please use someone reliable!! Reported to Amazon"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-11-13

"Simply put 'magic'. I had been after a Belkin N1 Wireless Router, for some time, with a reasonable price tag. Then I found Kikatek's Site and believe it or not they were cheaper than Amazon, even with delivery charges. Delivery time was good and was able to pay with PAYPAL my favourite choice of payment. Neatly packaged and in pristine condition. A hassle free transaction ... Well done Kikatek. Will be checking out with you again. Recommended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-04

"Really good price and shipping cost not expensive at all. Look for the deal often cheaper than big package."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

4/5

2008-10-25

"I ordered a Seagate hard drive with standard delivery, 2-5 days, which arrived on the 5th day via 2nd class post.
I think £5+ is a bit steep given that the packaging was minimal and far too flimsy to offer adequate protection against crushing and/or dropping from height,(the postman lobbed it through my eye-level letterbox, which didn't say much for careful handling!)
That said, Kikatek are fiercely competitive on price and the drive seems to have survived it's ordeal at the mercy of the Royal Mail.
Of course I'll order from Kikatek again, their keen pricing, product range and the fact that they refund for damages etc. is all good, but their packing and shipping could use an upgrade.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-10-20

"I have used Kikatek on a number of occasions now, and every time the items have been the cheapest available on the internet. They always arrive well packed and in good time (within a couple of days of ordering) and the service is excellent. I will continue to use this company for my DVD requirements."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-10-12

"Excellent fast service. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-09-17

"fast delivery, perfectly, I command this shop"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-08-26

"Not impressed, very poor customer service when you do get a response. No phone number either!
Shop elsewhere, I will in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

dtd
Verified
4/5

2008-08-25

"Kikatek I found very good and the have tried to be helpful my only complaint. The hard disk / hard drive I ordered was a Seagate 80GB, I received a Maxtor 80GB hard drive they said Quote, "Maxtor is now officially belongs to Seagate therefore this hard disk with model code STM380215A is actually Seagate product. I have include a link to seagate website for your reference." end quote well the link take you to seagate advertising a Maxtor Drive. Anyway to get to the point they were advertising the Hard Disk as a Seagate and its Not so read all info before you purchase. In fareness to Kikatek they have been very good and they are I hope going to refunding me my money, I shall use them again just want everyone to read all text offered with a sale. Because it said Seagate I presumed it was, like I said to them I wouldent get a car from VW and expect a seat or skoda to be deleivered, because they are also Part of volkswagen. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-08-25

"I was delighted with the way this order progressed from the on line search for product to the ease of use & ordering from Kikatek site to the exceptional delivery Not forgetting a great product at a price that could not be beaten elseware
Kikatek are certainly now one of my top companies
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-11-22

"very good .fast delivery and good service.i will use agein"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-11-05

"Very impressed - the order came really quickly. Will certainly use Kikatek again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A