"I love the affordability and that it is localish to where I live. "
"thank you for helping me maximize my benefits and get these awesome contacts on re-order with an awesome deal."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process easy and that we could help you maximize your benefits. It’s wonderful to know you’re enjoying your awesome contacts and the great deal! Your satisfaction means everything to us!”
"Tools to measure face, great prices"
“Thank you for your fantastic review! We're thrilled to hear you had a great experience with our tools and found our prices to be just what you needed. Your feedback means the world to us! We're excited to continue providing you with the best products and service. Keep enjoying your measuring tools!”
"I am super happy with the pricing and I am excited to try on my new glasses! "
“Thank you for the fantastic review! We're thrilled to hear that you're happy with our pricing and can't wait for you to try on your new glasses! Your excitement means the world to us, and we're here to support you every step of the way. Enjoy your stylish new look!”
"Fast and to the point. no problems. Long time client"
"Last time i got glasses you billed GSC directly but not this time....weird
"
"Confused why there is a shipping cost and expedited shipping cost when purchasing a e-gift card. This seems like an unnecessary fee. Also the gift card purchases page was very hard to find, I had to use Google search to access rather than through the Kits Eyewear website."
“Thank you for bringing this to our attention! We sincerely apologize for the confusion. We will reach back to you shortly and asssit with this issue. ”
"Price too high, shipping cost too high"
“Thank you for your feedback! We understand that pricing and shipping costs are important considerations, and we’re always working to provide the best value for our customers. To help with savings, we also offer coupon discounts. We’ll give you a call soon to discuss your concerns and assist further.”
"Quick, easy and sophisticated way to shop for your glasses. CHeap and convenient."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our shopping experience easy, quick, and sophisticated. It's our goal to provide a cheap and convenient solution for your eyewear needs, and we’re glad we hit the mark for you. Your satisfaction means the world to us! Keep enjoying your glasses!”
"Easy to navigate website, good visuals"
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and appreciated the visuals. Your feedback motivates us to keep improving and providing the best experience possible. We can't wait to have you back!”
"I've got 4 pairs from Kits and they are always great!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you're loving your glasses from Kits and that you've found your perfect pairs with us! Your support means the world to us, and we can't wait to help you find even more fabulous styles in the future!”
"Very affordable and great frames"
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
”
"I've ordered from Kits before and was not disappointed! I ordered two more pairs and cannot wait to get them!"
"I’ve shopped here 3 times now and will never go back to eyeglass places. They cost very cheap and are made with such amazing quality "
"I can not find the expiration date for the item i order. I called the customer service guy and he cannot find it either."
“Thank you for reaching out! The expiration date for your contact lenses is located on the left edge of the box. Typically, contact lenses have an expiration period of 3 to 4 years from the manufacturing date. If you’re still having trouble locating the date or have further questions, feel free to share a photo of the box, and we’ll assist you further. We’re here to help!”
A rep from Kits, KitsCS, has responded:
“Thank you so much for your wonderful review! We're thrilled to hear that you find our products affordable and that you appreciate our local presence. Your support means the world to us, and we can't wait to keep bringing you more fun and fantastic items!”