"I have never purchased with Kits before but I subscribed to the email list. I received an email offering first pair free but when I went to check out I was not eligible for the promotion even though this was my first order. Dissatisfied with that. "
"The process was very good except for the try out. I used 2 different phones withe same problem."
"Having ordered from another company that ended up leaving a bad taste in my mouth, i took the plunge again.
so far so good. the digital measuring gave me optimizine about how they will turn out "
"Just ordered for the first time and the website was very easy to navigate. Fingers crossed that I will love my ew glasses. If I do, I will certainly order more."
"Easy, quick and efficient! Great glasses simple interface. "
"TITLE SAYS IT ALL!
Thank you very much KITS. I did not know glasses could be this cheap. "
"Super easy to use and actually free"
"The try on options for the glasses were great, although the colours weren't exact to filter, there were pictures showing the true colours. My first pair was a great deal"
"Super cheap yet love the designs!!"
"The site was easy to navigate and I appreciated the virtual try on. "
"My girlfriend bought glasses from this site and she recommended it to me and she loved her purchase. Appreciate this promotion going on."
"Quick and easy high quality glasses for not so high price love it and mad in Canada can’t get better
"
"The glasses are such a good price and super stylish. Using the virtual try on tool is a game changer. I recommend kits to all my friends"
"Easy experience. Lots to choose from"
"Convenient, easy, affordable. You’ve got a customer for life. "
A rep from Kits, Kits-AlexM, has responded:
“Thank you for your feedback, and we're sorry for any confusion with the promotion. Some frames may not be eligible for the first-pair-free offer, but we’d be happy to look into this for you. We’ll reach out shortly to assist and ensure you get the best possible experience!”