"Loved the experience of trying them on by webcam - because let's be real that's how almost everyone I am going to see is going to see them."
"Kits had lots of cute glasses in my size, and the site was very user friendly. I’m very happy to be SUPPORTING CANADIAN right now, and I think kits will be my new place to go for eyewear always."
"Good prices and selection.
Website was a little frustrating, sometimes took 3-4 tries to get the ‘Try On’ option to work.
Also once I’ve selected lens, there wasn’t a way to keep shopping.
There was a button for it, but it didn’t work. "
"Decent website experience, no hassle"
"Multiple places on your website state Save 30% on first order or Enter code for discount, but there's no place to do that. Very confusing. I have no idea what deal I was getting, if I was getting the best one, or how I could get another deal. And I just received a text welcoming me to autoship, but my name was not used but rather another name, which concerns me a little. "
"I love that this brand has a huge variety of styles, for such a good price, all while being Canadian. It's rare these days that the Canadian choice is the affordable one, but with everything going on it's so important to support local. Kits is best of both worlds with such affordable options."
"have been buying from kits since last 4 years !! love it"
"Super fast shipping and affordable. I especially love how it bills directly to my insurance. Will definitely purchase more in the future. "
"I didn't know my pupillary distance but I was able to easily use the tool provided on my computer (even though I can't see anything without glasses)"
"great website , good selection and fair pricing"
"Very simple and quick to order glasses"
"Easy to reorder using my phone"
"Had an issue with recently purchased glasses, and had no problem getting a replacement order. "
“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.
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"I have several pairs of Kits glasses. Love the stylish frames, many choices and excellent pricing. "
"very detailed and easy to handle it."
A rep from Kits, Kits-AlexM, has responded:
“Thank you for reaching out. We see that your order was placed using an online promotion, which cannot be stacked with other discounts from the website. We understand your concerns and will review the details of your order. A team member will reach out to you shortly for clarification. If you have any further questions in the meantime, please feel free to reach out.”