"Amazing all around! So hapless that I found this company!"
"Website crashed numerous times and didn't give me the 30% off
My benefits not listed. They are a very popular benefits vendor but I'll have to manually submit."
"-Very user friendly site
-Many options
-Very reasonable prices"
"I have multiple pairs of KITS glasses. Love the styles and the prices"
"Excellent service. The best glasses I’ve ever had "
"The site kept hanging after entering info. There’s an app you can download to measure your face, but the site does not offer it every time. Also confusing when entering promo codes. "
"Thank you for an easy way to purchase glasses. "
"Quick, efficient, great prices and return policy."
"Loved being able to try on my face. Lots of options at great prices. I found the measuring section of the temple and such to be a little confusing. Otherwise easy! Fingers crossed they work out "
"Forced to use Chome web browser on my Apple MacBook Pro instead of native Safari web browser. Originally gave 2 stars but I can't beat the service, they verified a mistake and got it shipped quickly"
"Excellent prices, easy ordering, fast delivery!"
"I thought that the coupon would cover the purchase price of ALL items offered on the Kits web site. Not just Kits brand glasses. "
“Thank you for your feedback, and we’re sorry for the confusion regarding the coupon. We appreciate you bringing this to our attention. The coupon applies specifically to Kits brand glasses, and we’ll work to make this clearer in the future to avoid any misunderstanding. If there’s anything else we can help with or clarify, please don’t hesitate to let us know. We’re here to assist!”
"Quick easy...loved the 30%discount!!"
"The discount really helped me during hard times (christmas is expensive) I saved more then a 100$ which helped me alot."
"Easy checkout with insurance! This is my new favourite plate to order glasses online "
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our checkout process easy and that you're enjoying the insurance option. It’s awesome to know that we've become your new favorite place to order glasses online! We can't wait to serve you again soon!”
A rep from Kits, Kits-AlexM, has responded:
“Thank you for reaching out and bringing this to our attention. We’re sorry to hear about the website issues and the inconvenience caused. We will look into this matter and get back to you as soon as possible to assist further.”