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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2025-03-11

Best customer service ever

"She was very pleasant to talk.
Easy to hear clearly.
Exceeded my expectations.
Best customer service ever.
"


Rep reply posted 2025-03-11
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2025-03-10

Amazing Service!

"Diana was so kind. She help me efficiently and effectively. I'm very happy with my exchange and how she accommodated me"


Rep reply posted 2025-03-11
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2025-03-10

Great service!

"Ellie was very patient and helpful! "


Verified
5/5

2025-03-10

Great price

"Easy to order with no surprise processing fees when you go to check out. Impressed so far."


Verified
5/5

2025-03-10

wow

"its free real estates my boys!!!!!!!!!!"


Verified
3/5

2025-03-10

try on not available

"I was unable to tryon the frames i selected. "


Rep reply posted 2025-03-11
A rep from Kits, Kits-AlexM, has responded:

“Thank you for your feedback! We understand that trying on frames before purchasing is important. If you receive your frames and they’re not the right fit, we’re happy to replace them for you. Let us know how we can help! ”


Verified
4/5

2025-03-10

First order

"Im not sure my prescription will work as I uploaded. But I hope it will. "


Verified
5/5

2025-03-10

Thorvin rocks!!

"Thorvin was great to deal with today. He was helpful, friendly and efficient. I was very satisfied with the customer care experience I received from him today as he quickly resolved my concern. He made my replacement process a very fast and easy one. 11/10 customer care rep gold star service for sure :) "


Rep reply posted 2025-03-11
A rep from Kits, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2025-03-10

Super easy and user friendly

"Selection was great, wide variety and price range to choose from. Ability to use the feature to measure your features with the phone camera was amazingly easy to use. 100% will use again."


Verified
5/5

2025-03-10

Excited to see my new specs

"I'm sooo excited to see my new glasses. Lots of frame choices. The website is very easy to navigate. "


Verified
5/5

2025-03-10

Looking Stylin!

"Easy to use app with loads of variety- TRY on feature helped a lot!"


Verified
5/5

2025-03-03

Shopping for glasses has never been more enjoyable!

"I was pleasantly surprised by how great the glasses look! I am thrilled with my purchase and the entire process of getting them was so easy. A friend recommended this website and I am so glad I decided to buy online. The process was straightforward and the glasses are super cute - I keep getting compliments! Shopping for glasses has never been this awesome. I have already recommended this to my friends and coworkers without a doubt! "


Verified
5/5

2025-03-10

Contacts

"Easy to order will definitely order again "


Verified
5/5

2025-03-10

Super Easy, cheaper than other online shops

"First timer. So far great, lets see once order arrives ... "


Verified
5/5

2025-03-10

simply

"It's very simple to buy and very good experience"