"Everything went pretty good. The book arrived in about a week or so. But the condition of the book is rather poor. It is very used. It is the worst condition I've ever seen a book. "
"so far ok delivery took longer than expected "
“Good afternoon! We do apologize for any delay that may have occurred. Your item was shipped on 04/01/20 and was delivered on 04/06/20, which was within the standard shipping time frame. If you need any further assistance please reach out to customer service at 888-388-9909. Thank you for shopping with Knetbooks -Kate”
"Rental process was easy and saved me lots of money on a very expensive book. "
"The prices were so low to rent textbooks that I was worried this company would not be reputable, but everything was perfect, the books were in new condition, highly recommend!"
"Easy and received book fast! "
"Fast service and the book arrived exactly as described."
"This was my first time using this site to rent books and it was as smooth as can be. They had the book I needed, at a GREAT price and they shipped and delivered very quickly! Will definitely use them again!"
"Due to the virus and campuses closing my daughter did not receive the book. I am assuming they have it in the office where they collect mail; at least I hope so. But the experience getting it was great!!"
"Saving sooo much money! Thank you"
"The books rented were in excellent condition."
"They had an awesome price for book rental for the time I needed the book! Best price on the internet in fact! "
"I received the book I requested in mint condition."
"The book was delivered in a timely manner and in good condition!"
"Said book came with code, there wasn’t one. It also came way later than expected and was dirty! Found an old twizzler wrapper inside. Will not waste my time with this company anymore. "
“Good morning! We apologize for any confusion that occurred during the ordering process. Supplemental items are typically only valid for a one time use and therefore will not be included with any rental or used purchase. Unfortunately, copyright restrictions stop us from removing this information in our titles, as a result, we understand some of our customers get confused. If you have any additional questions or concerns, please give us a call at 888-388-9909. We will be happy to return or exchange the item. Thank you -Kate”
"the rental lasted longer than others. "
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Good afternoon! We do apologize that you received an item not up to standard. I have emailed you directly to resolve this issue as quickly as possible. You can also reach out to customer service at 888-388-9909. Thank you -Kate”