"Renting the text book was super easy. Received the book within one week, came the first day of class. Book is BRAND NEW! Hoping the return process is just as simple."
"Shipped quickly and the book was in great condition "
"Easy website to navigate. Great prices and the book arrived in time for my class. "
"Book was stated as used, but came in brand new. It did take a few extra days even with extra shipping. But with covid it arrived rather quickly. Long rental dates will use site again in future."
" It was great......on time (fast) and in perfect condition. We will use again."
"Ordered a book for class and never received my order. I contacted Knetbooks and was told that UPS marked book as delivered and because of that they have to go by what UPS states. Mind you, I lived in a locked, accessed controlled building. I was home all day on the date of the supposed delivery and I never let anyone in the building. The book was never delivered but because some random delivery person states it was delivered to my door, I am on the hook for a $100+ textbook that I never even saw. KentBooks keeps saying that there is nothing they can do. BS, they most definitely just lost a loyal customer."
"Books arrived on time before the semester began and they were brand new!!"
"took too long to get there, but other than that I was satisfied with the price "
"Very fast shipment! Was kind of hesitant because this was a new site to me, but I will definitely reorder again."
"Fair price, fast delivery! "
"Will definitely get my textbooks here again "
"Quick service and professional. I received the book on time with hassle free."
"Right out of the packaging, my book had bent pages, some little rips, bent cover, etc. I don't mind it personally but I'm just worried that I'll be given fees of some sort for damage that I didn't do to the book."
“Good afternoon! We apologize that you received a rental not up to standard. I have notated your account to ensure you will not be charge when you return the item. If you have any questions or concerns, please contact customer service at 888-388-9909. Thank you for shopping with Knetbooks. -Kate”
"I found just about every book I needed for my nursing classes. The prices were for the most part cheaper than amazon and the campus bookstore. I told my entire cohort and several have ordered books."
"Knetbooks always has the best price on my textbooks and gets them shipped to me fast. "
A rep from Knetbooks.com, Kate - Customer Service, has responded:
“Hi Dee! We're so sorry to hear that you are having issues with a delivered package. I have reviewed your order and at this time the package is under investigation with UPS. I will email you directly with this information, so we can resolve the issued as quickly as possible. Thank you Kate
l”