"DO NOT ORDER FROM THIS WEBSITE!!!! When I placed my order it said the item was IN STOCK, got email confirmation the next day letting me know my order was going to ship.....then nothing. I had to call a week later only to find out that the knife that I ordered has been out of stock for OVER 2 MONTHS!!!! It said nothing about it being out of stock, they did not contact me to let me know it was out of stock. When I asked how long it would take to get it in, I was told anywhere from a week to several months. Seriously?!?!?! He blamed everything on the manufacturer, but that was a load of crap because I contacted several other online sellers of this knife who told me that not only do they have them in stock, but they have been getting them in stock regularly without any problems. Customer service was terrible. Was not offered any solutions other than to wait. No explanation as to why I was not contacted...not even an apology. Needless to say, I cancelled my order and will not be placing another with them ever again. Ordered the knife elsewhere right after I got off the phone with them and got immediate confirmation. Ironically the item now says OUT OF STOCK on their website...its like magic.....right after I called to complain!"
"I purchased the nail clippers by Concord for my son in an attractive case. I have one for myself that I have had for years and will use nothing else. I even use the same pair of clippers to keep my cats nails trimmed. They are still just as sharp as when they were new which was many years ago. I didn't order these till the 19th of December and they were at my house in plenty of time for Christmas. Thank you Knife Center for your great service."
"I have bought a couple of knives from Knifecenter. I have always had good service. Whenever I had a question about my order, it was answered quickly. They have some of the lowest prices on the net for top quality items."
"KnifeCenter is a very good site to buy from. Priority mail shipping made it across the country in two days. I'm extremely pleased with their speed and the ease of use for their website. It's very nice to peruse and they've got a great deal of info about the products. A+"
"The knive set is awesome, they have nice balance and look great. I would recommend this merchant to anyone who likes quality knives."
"Awesome knife dealer. Great prices and fairly priced and speedy shipping. Have bought from them quite a few times and have come away please each time..."
"have been a knifecenter customer for many years now and never had an issue. they have a huge selection of products and offer fast shipping. i had a problem with delivery with one of my past orders and when i called customer service, they were extremely helpful and solved the issue right away. would highly recommend!"
"I ordered some Cold Steel products in May, it's December and they're finally out of backorder. They've stopped using PayPal, even though an email they sent to me immediately before alerting me about no longer using paypal said explicitly "use paypal for easy payment". I cancelled my order, enough of my time has been wasted."
"I emailed Knife Centre about putting together an order for some knives to be shipped to Australia, which they put together. After the credit card details had been taken, they emailed a generic letter saying that they would not ship to Australia! (WE SHIP AROUND THE WORD! Is written on their website). I wrote a letter to them explaining that " before taking someone's credit card details it is polite to write on your website and tell them that you will not ship to them". After a few emails back and forth, (most of which were a prewritten email) I found Knife Center to be rude, unhelpful and void of any responsibility. Not wanting to help or deal with the customer, but happy to take my money :) I found another knife shop on eBay who were cheaper for the same product and totally easy to deal with. I received my knives within the week and couldn't have been more happy. Do not use Knife Centre! "
"It took them a month to finally tell me the product I order was not available. Enough said."
"I ordered a SOG TREV-8 Revolver knife from them, and in the Delivery Preferences box, or whatever it is, I put "Draw a dinosaur on the box! :D" and they did! And to top it off, the delivery was on time with the time frame! I love people that go the extra inch for their customers. 5 stars!"
"ordering is unreliable due to a lack of communication. Items that are displayed as "In Stock" were not and there was no communication sent on their part to explain the delay. The service rep found out in two seconds what they should have told me a while ago, the easiest thing about my experience with Knife Center was canceling my order. I would not use them again. "
"I am a multitool collector, and have been collecting the past few years.
KNIFECENTER is definitely a one stop site from which you can purchase anything from their wide range of products.
They have perfect customer service, great low prices, international shippment, and an easy to use site.
They respond immediately to any questions / assistance that you might need... VERY STRAIGHT FORWARD.
These people are PROFESSIONALS !!!
DON'T HESITATE... TRUST THEM, THEY SEEM TO LOVE THEIR JOB !!!!! "
"Items were back ordered,which is acceptable. However, knifecenter promised items would ship in seven business days or less. That didn't happen and I never received notification items were still back ordered. I canceled my order as knifecenter's shipping dates are unreliable."
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I recently purchased Standard Pure Badger Shaving Brush with Black Handle, an Imperial Russia Illinois Razor Strop 2.5"" x 23", and a bar of Regular Lime Fragrance Shave Soap. I am new to straight razor shaving, so this was my first set of gear. Everything was the quailty that was promised. Had to wait a little due to the strop being out of stock, but the wait was worth it. I would definately recomend Knife Center after my experience. "