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Verified
5/5

2017-12-20

ordering product

"Easy to order, fast and simple!"


Verified
1/5

2017-12-19

Delivery when?

"Original estimate 7-9 business days. Day 25 and counting. No info. Thanks so much. "


Verified
5/5

2017-12-19

Website very easy to navigate, found what I wanted right away and made my purchase quickly

"Very pleased with how expedient the process was, especially with the holidays"


Verified
1/5

2017-12-19

Very Disappointed

"I placed an order for a couple of tonka trucks for my 2 year old grandson on 12/14/17. I got an email on the 19th saying there was a problem with the order. The reason I went with Kotula's is they advertised 2 day shipping. After speaking with a customer Rep I am told it could take up to 4 days to ship. I asked for them to expedite the order and was told they wouldn't. I bet it won't arrive till after christmas. Very disappointed to also learn that you are also Northern Supply !!"

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Verified
1/5

2017-12-19

horrible

"I was sent the wrong product twice, plastic tubing instead of a Tiger and a Bike wheel instead of a drill powered properler."


Verified
5/5

2017-12-19

backorder

"too bad belt buckles were backordered..response on canceling order , person was very personable and pleasant"


Verified
5/5

2017-12-19

Very easy!

"I found the items I wanted and was given excellent service!"

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Verified
5/5

2017-12-19

great air pump

"great portable cordless air compressor works great i use at the race track and everyone wants to borrow it awesome thanks"


Verified
5/5

2017-12-19

very easy to navigate - had what i needed. says able to get here on time.

"hopefully lives up to what it says"


Verified
1/5

2017-12-18

Not available and was not notified

"The item that I purchased for a Christmas gift was in backorder status which I understood. However, when the item was no longer available this company had no issue quickly taking my money but, did never notify my that it would never ship and still hasn't returned the money for the purchase! Not a happy camper, a week before Christmas!"

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Verified
1/5

2017-12-18

Item was backordered

"The web-site is convenient and beauty. But it doesn't reflect the real stock. I ordered an item, payed for it and two days later got notification that the item was backordered. Nearly one month has gone and I`m still waiting for the shipping."


Verified
5/5

2017-12-18

Last minute shopping!

"You had the gift others didn't and at the right price.
"


Verified
1/5

2017-12-18

Cancelled my order without letting me know...

"I ordered my grandson a bounce castle for Christmas and Kotula cancelled my order a week later without even so much as an email to let me know. It's too late to order from anywhere else now so I'm screwed. I wouldn't order from them again!"


Verified
5/5

2017-12-18

Fun Shopping

"Always fun to see what Kotula's has to offer. I love finding that perfect gift for someone and it is often here!
Customer service is pleasant to work with and has proven to be very helpful when needed.
"

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Verified
5/5

2017-12-18

Great service experience.

"Excellant service. Really easy and simple to access. Thank you."