ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.39/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.18/5
Customer service:
3.65/5
Return/Replacement policy:
4.48/5


Verified
2/5

2024-11-06

IVE TAKEN IT TWICE FOR ENERGY

"IVE ONLY TAKEN IT TWICE AND I HAVENT REALLY FELT ENERGIZED I KNOW THE LOW DOESES ARE FOR THAT REASON BUT ILL KEEP TRYING TO END OF BOTTLE"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-07
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting your honest review. We are very sorry to hear that our product did not meet your expectations.

Please note that you can request a refund within 30 days of delivery if you are not happy with your purchase. For further information, please visit this page: https://buykratom.us/shipping-and-returns/
Or contact us at kratora@buykratom.us, we will be very happy to help!

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2023-11-28

Perfect experience

"Wonderful️️️️️️️️ and pleasant"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-28
A rep from Kratora, CristinaKratora, has responded:

“Hi!

Thank you for your feedback, we are glad to hear that you had a good experience at Kratora!

Best regards,

Cristina
Customer Service Representative at Kratora”


Verified
5/5

2024-10-31

Amazing

"I have been using Kratora products for 10 years and it has always been amazing. I always recommend this company to others. Ships fast, quality products, wonderful service and great deals. I love this company "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-04
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for your loyalty and for taking the time to write these positive reviews, they mean a lot to us!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
1/5

2024-10-23

Bad product

"mitragyna hirsuta, could not use. One of my favorites, wanted to try from a different vendor. This stuff was basically inedible. Had no effects. Glad i bought the smallest amount. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-24
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback. We are sorry to hear that our product did not meet your expectations. At Kratora, customer satisfaction is our main goal, so you can return your purchase for a full refund within 30 days of delivery.

For further information, please visit this page: https://buykratom.us/shipping-and-returns/
or contact us at kratora@buykratom.us.

Best regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-27

Simply the Best

"Great information and support, super quick shipping and high-quality product. I order the stem & vein and there is definitely a difference in quality among vendors. Kratora is by far the best, which is why i have been a customer for years. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-09-30
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty!
Your words and your rating are truly appreciated.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-26

My Bueno

"The folks at Kratora.....have been responsive, patient and exceptionally helpful.....with regard to my emails! I cannot overstate how appreciated I as a customer am! Many Mahalos!"


Rep reply posted 2024-09-27
A rep from Kratora, manuelakratora, has responded:

“Thank YOU very much for buying at Kratora and for taking the time to share your experience! It means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-19

Great product and customer service!

"After doing my research, I decided on Kratora’s Blue Lotus 50 x. From what I saw on the website, I expected a tincture. Delivery was fast. To my surprise, a powder was what I ordered; but, no instructions thereon. Sent an email requesting a starting amount and was answered promptly with recommendations. Makes a tasty brew. Happy with my purchase and customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-20
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to post this review. We are happy to hear that you enjoyed your blue lotus.

If you would like to try more of our products, you can ask for 2 free samples of products with each purchase.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-28

Great kratom

"I ordered their extract which was very good by the way, they had promotional items on discount (thank you), and overnighted shipping as an offer (shipped in literally 1 days). The price is on the higher side, but the quality is great."


Rep reply posted 2024-04-29
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to share your experience, we truly appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-14

Very good customer service

"I messed up ordering and not choosing the right option for the credit card. I spoke with customer service and the lady I spoke with was very helpful and polite. Very impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-12
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting your feedback, it means very much to us!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-10

Only place I'll Buy Kratom

"I found Kratora 11.5 years ago and haven't looked back since. I've never had a problem. They always respond right away with any questions I may have and shipping is quick...especially because I'm on the east coast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-11
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for being a loyal customer and taking the time to rate us!
This review means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-08

Great az always

"Great product always deliver thanks kratora "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-09-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-09-02

Above and beyond

"My order got lost and they shipped me a replacement order. They saved the day. I was so happy that they cared this much for me. They are the best. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-09-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving this review! We are happy to hear that the shipping problems were solved.

If you ever have any other issues again, please do not hesitate to contact us at kratora@buykratom.us. We'll be happy to help!

Warm regards,

Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-08-26

tried the Liquid in a bottle

"I can get three serving out of the bottle. have to be carfull, how you tip the bottle, for it will all empty into you mouth, its only a small amount, but powerful, still love the powder. and gummies. there service is fast ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-27
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for posting this review, it means a lot to us!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-08-25

Love their euphoric liquid kratom

"It always helps me get going in the morning!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-08-26
A rep from Kratora, manuelakratora, has responded:

“We're glad to hear that our product hits the mark for you!
Thank you very much for this 5-star rating.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-08-22

Long Time Trust Deal

"I have for over a decade been blessed with precision deliveries I never doubted anything but grand service & that is what I received ! . "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-08-22
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for your loyalty!
This review means a lot to us, we really appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”