"in quality, communication, service, accuracy and delivery "
"Quick shipping & quality product. Kratora is my new go-to for kratom."
“We are very happy to hear that we hit the mark for you!
Thank you very much for taking the time to write this review.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I have been purchasing kratom from you for over 5 years...used to buy from several others to test product out but Kratora is the best ..Best prices Best product and BEST delivery service ..dropped all other vendors. You are #1"
“Thank you so much for posting this amazing review and being a loyal customer!
These words mean a lot to us!
Warm regards,
Manuela
Customer Service Representative at Kratora
”
"Excellent service. Product always delivered on time, within 2-3 days. I only shop for kratom on line with Kratora. Thank you"
“Thank you very much for your loyalty and for taking the time to leave this review, we truly appreciate it.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Excellent quality product and quick delivery! Coupon codes are very much appreciated and i try to make a purchase when there is a really good code!"
“Thank you very much for buying at Kratora and for taking the time to leave this review!
If you haven't done so yet, we recommend subscribing to our newsletter to ensure you won't miss any of our deals.
Warm regards,
Manuela
Customer Service Representative at Kratora
”
"Great deal on Kanna will order again soon"
“Thank you very much for taking the time to leave this review, we truly appreciate it.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Kratora is the best. Not only are every single one of their products the best quality, there is no other customer service as exceptional as they are. They take care of all customer needs, extremely friendly, and all orders ship out quick!! If anyone is looking for these types of supplements, I recommend not going anywhere but here. The quality is unbeatable as well as prices, and that's a fact! Thank you always Kratora and team "
“Your words have made our day! Thank you so much for taking the time to leave this amazing review and for helping spread the word about Kratora!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"This quality kratom always helps with my pain! I’ve been using this company for years. "
"Ordered the enhanced was just ok... the packaging isn't as discrete as I'd like considering it had kratora plastered around the whole box. On an amazingly positive note the customer service is beyond wonderful, the shipping was immediate would recommend on those aspects. I just felt for the price point it was higher than it should be. Another positive is they sent a gram each of the other 2 products I wanted to try for free. Honestly a great reliable company."
“Thank you very much for taking the time to write this review. Your feedback will help us keep improving our service quality.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Fast shipping. Good prices. And the best products ever. The best"
“Thank you very much for these positive remarks! They mean a lot to us.
´
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Product was delivered right on time"
“Thank you very much for this 5-star rating!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I usually have excellent experiences with Kratora. Unfortunately this time was not one of those.
2 of the bags I bought (both Betuangie) not only did not do what they are meant to, but I became actively sick to my stomach after using a little from each bag. I don't know what to think about this but I will reach out to Kratora on the topic.
Thankfully they usually are happy to send me brand new bags in rare scenarios like this and I have only had 1 or 2 bad experiences with customer service in 9 years. Both of which were resolved in the end.
I'm going to continue shopping from them unless something big changes, in terms of customer relations.
Usually if you purchase by 12pm PST your package will ship same day, which means I will receive from them within 24 hours as I only live 2 hours from the warehouse. They won't make you wait as long as other retailers tend to, which is really nice.
"
“Thank you very much for taking the time to share your feedback with us.
We are sorry to hear about your last experience with our shop. If you'd like to let us know more about it, please feel free to contact us at kratora@buykratom.us. We'll be happy to help!
Warm regards,
Manuela
Customer Service
”
"Speedy processing and great product. This site is consistent in their products and I’m satisfied as always "
“Thank you very much for this 5-star rating! It means a lot to us.
Warm regards,
Manuela
Customer Service Representative at Kratora
”
"Now I come back all of the products I received from my order were absolutely disgusting they were a complete and total waste of money I really want my money back honestly because none of the products were effective they did nothing but the description said they were supposed to do I messaged them on messenger through Facebook and their responses were very vague I really just want my money back"
“Thank you for posting your honest review. We are sorry to hear that our product did not meet your expectations.
Please note that you can return your order within 30 days of delivery. You can see our return policy here: https://buykratom.us/shipping-and-returns/
If you have any questions or suggestions, please feel free to contact us at kratora@buykratom.us.
Best regards,
Manuela
Customer Service Representative at Kratora”
"I have been buying from this company for years. They have great products and send them out asap. I would not even think of buying from another company. The quality is excellent and when I have needed to call them regarding a question ( I think I spoke to Saundra ) she was absolutely extremely professional and got to back with me within minutes of my call. You can not go wrong with this company. "
“Thank you very much for taking the time to write this review. We are very happy to hear that our shop hits the mark for you.
Warm regards,
Manuela
Customer Service Representative at Kratora”
A rep from Kratora, manuelakratora, has responded:
“Thank you very much for this 5-star rating, we really appreciate it!
Warm regards,
Manuela
Customer Service Representative at Kratora”