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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5

Verified
1/5

2024-05-06

All of the products were disgusting

"Now I come back all of the products I received from my order were absolutely disgusting they were a complete and total waste of money I really want my money back honestly because none of the products were effective they did nothing but the description said they were supposed to do I messaged them on messenger through Facebook and their responses were very vague I really just want my money back"

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Rep reply posted 2024-05-07
A rep from Kratora, manuelakratora, has responded:

“Thank you for posting your honest review. We are sorry to hear that our product did not meet your expectations.

Please note that you can return your order within 30 days of delivery. You can see our return policy here: https://buykratom.us/shipping-and-returns/

If you have any questions or suggestions, please feel free to contact us at kratora@buykratom.us.

Best regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-02-18

Only Company I trust

"I have been buying from this company for years. They have great products and send them out asap. I would not even think of buying from another company. The quality is excellent and when I have needed to call them regarding a question ( I think I spoke to Saundra ) she was absolutely extremely professional and got to back with me within minutes of my call. You can not go wrong with this company. "

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Rep reply posted 2024-02-19
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. We are very happy to hear that our shop hits the mark for you.

Warm regards,
Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-27

My go-to for Kratom

"I’ve used Kratora for quite a few years now, even after exploring other options both locally and online, I keep returning
to Kratora. Not only do they provide consistent prompt and reliable service and delivery, but they continue to grow their inventory and roll out new products instead of resting on what they have and calling it good. I have also had issues that happen during delivery and every time the Kratora team make it right and communicate with me directly to ensure my satisfaction. So, after trying other companies and searching for a team that can one-up this one, I have not been able to improve upon Kratora, and I doubt now that I ever will. This is my source for Kratom, full stop!
"

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Rep reply posted 2024-06-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty and for taking the time to write this amazing review, we truly appreciate it!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-26

Love at First Try!

"First time trying..Loved how calm it made me feel so I bought more this time!"

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Rep reply posted 2024-06-05
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear about your positive experience. Thank you very much for shopping at Kratora and for taking the time to leave this review!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-25

Hi,I give Kratora an A+.From when I place an order till delivery is always like 2-3 days.Very pleased with Kratora.

"Hi, I give Kratora an A+.From order to delivery is 2-3 days and the product is the very best.Very pleased."


Rep reply posted 2024-06-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for leaving these amazing remarks!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-25

Kratora is the best!!

"Fast shipping...great product!! Just ordered my second haul! Thank you Kratora! "

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Rep reply posted 2024-06-11
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
4/5

2024-04-24

Faster than expected

"Good site, will revisit again. "

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Rep reply posted 2024-04-25
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for shopping at Kratora and for taking the time to write this review.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
1/5

2024-04-23

no effet whatsoever

"this just didn't work like it normally does. very fast shipping but i really did not like the product."

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Rep reply posted 2024-04-24
A rep from Kratora, manuelakratora, has responded:

“We are sorry to hear that our product has not met your expectations. At Kratora we are 100% committed to our customers' satisfaction, that's why, if you are not happy with your purchase, you can return it within 30 days of arrival. You can read the conditions on this page: https://buykratom.us/shipping-and-returns/

If you have any questions or want to let us know more about your experience, feel free to contact us at kratora@buykratom.us.

Best regards,

Manuela
Customer Service Representative at Kratora”


Verified
2/5

2024-04-18

Not strong enough

"I am not happy with the feeling I got from the capsules. They were very expensive and I didn’t notice much"

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Rep reply posted 2024-04-19
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your feedback with us. We are sorry to hear that our product did not hit the mark for you.

At Kratora we are fully committed to our customers' satisfaction: if you are not happy with your purchase, you can return it within 30 days of delivery. You can see the conditions here: https://buykratom.us/shipping-and-returns/

Also, if you have any questions, you can contact us at kratora@buykratom.us. We'll be happy to help!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-12

Red Bali Kratom from Katora is the best, pure , great results, great customer service ! Top knotch Company !

"Always wonderful ! The Best Kratom Company ever !"

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Rep reply posted 2024-04-15
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for buying at Kratora and for taking the time to write these wonderful words about our shop and our product! It means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
3/5

2024-04-10

Good product

"Very small sample variety pack for price
"

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Rep reply posted 2024-04-12
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for sharing your honest review. Your feedback is very important to us, since we always strive to provide a better service.

Best regards,
Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-04-10

Great Product, Very Happy

"Thanks to Kratora for a wonderful shopping experience. Everything worked smoothly, from ordering to receiving my order on time, and receiving a good quality product. Couldn't be happier."

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Rep reply posted 2024-04-10
A rep from Kratora, manuelakratora, has responded:

“We are thrilled to hear that you enjoy your experience with us. Thank you very much for sharing your feedback and for these positive remarks!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-08

Always excellent!

"I love the fast delivery!"

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Rep reply posted 2024-04-09
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for choosing us and for giving us 5 stars!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-08

Haven't disappointed me yet.

"Shipping is always fast. Products are quality. Prices are reasonable."

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Rep reply posted 2024-04-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for rating us 5 stars, it means a lot to us!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-04-07

Can’t Go Wrong

"I have done business with Kratora for years and have never been disappointed. "

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Rep reply posted 2024-04-08
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty and for taking the time to write this review, we truly appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”