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Product & services pricing
3.37/5
Chance of future purchase:
3.57/5
Shipping & packaging:
4.24/5
Customer service:
3.72/5
Return/Replacement policy:
4.00/5


Verified
5/5

2024-07-15

Trusted high quality

"The product from Kratora is the highest quality and guaranteed
.pure . I have experienced several other sources of kratom and found none that can compare to Kratora.
"

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Rep reply posted 2024-07-16
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for leaving this review, we truly appreciate it!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
4/5

2024-07-15

Sample Packs

"The bags are very small, but it's still a good deal for the price, and a decent selection.
However, after selecting 2-3 day delivery (for $10.00) on Tuesday night, it wasn't delivered until Monday afternoon.
"

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Rep reply posted 2024-07-16
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for leaving an honest review. Your feedback will help us improve our service.

We are sorry to hear about the delay in delivery, we apologize for any inconvenience. If you would like to let us know more about it, please feel free to contact us at kratora@buykratom.us and we will be happy to help.

Best regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-07-13

consistency

"in quality, communication, service, accuracy and delivery "

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Rep reply posted 2024-07-15
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating, we really appreciate it!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-07-11

Good stuff

"Quick shipping & quality product. Kratora is my new go-to for kratom."

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Rep reply posted 2024-07-15
A rep from Kratora, manuelakratora, has responded:

“We are very happy to hear that we hit the mark for you!

Thank you very much for taking the time to write this review.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-07-09

SIMPLY THE BEST

"I have been purchasing kratom from you for over 5 years...used to buy from several others to test product out but Kratora is the best ..Best prices Best product and BEST delivery service ..dropped all other vendors. You are #1"

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Rep reply posted 2024-07-09
A rep from Kratora, manuelakratora, has responded:

“Thank you so much for posting this amazing review and being a loyal customer!
These words mean a lot to us!

Warm regards,

Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-05-03

Delivery very timely. Great product

"Excellent service. Product always delivered on time, within 2-3 days. I only shop for kratom on line with Kratora. Thank you"

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Rep reply posted 2024-05-06
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for your loyalty and for taking the time to leave this review, we truly appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-06-27

Great Company

"Excellent quality product and quick delivery! Coupon codes are very much appreciated and i try to make a purchase when there is a really good code!"

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Rep reply posted 2024-07-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for buying at Kratora and for taking the time to leave this review!

If you haven't done so yet, we recommend subscribing to our newsletter to ensure you won't miss any of our deals.

Warm regards,

Manuela
Customer Service Representative at Kratora


Verified
5/5

2024-06-19

Decent Kanna for the price

"Great deal on Kanna will order again soon"

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Rep reply posted 2024-06-20
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to leave this review, we truly appreciate it.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-06-17

Only place I purchase from

"Kratora is the best. Not only are every single one of their products the best quality, there is no other customer service as exceptional as they are. They take care of all customer needs, extremely friendly, and all orders ship out quick!! If anyone is looking for these types of supplements, I recommend not going anywhere but here. The quality is unbeatable as well as prices, and that's a fact! Thank you always Kratora and team "

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Rep reply posted 2024-06-18
A rep from Kratora, manuelakratora, has responded:

“Your words have made our day! Thank you so much for taking the time to leave this amazing review and for helping spread the word about Kratora!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-06-12

"This quality kratom always helps with my pain! I’ve been using this company for years. "

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Verified
4/5

2024-06-06

Fast and reliable

"Ordered the enhanced was just ok... the packaging isn't as discrete as I'd like considering it had kratora plastered around the whole box. On an amazingly positive note the customer service is beyond wonderful, the shipping was immediate would recommend on those aspects. I just felt for the price point it was higher than it should be. Another positive is they sent a gram each of the other 2 products I wanted to try for free. Honestly a great reliable company."

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Rep reply posted 2024-06-07
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to write this review. Your feedback will help us keep improving our service quality.

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-06-02

Excellent all the way around

"Fast shipping. Good prices. And the best products ever. The best"

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Rep reply posted 2024-06-03
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for these positive remarks! They mean a lot to us.
´
Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
5/5

2024-06-02

Excellent

"Product was delivered right on time"

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Rep reply posted 2024-06-04
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating!

Warm regards,

Manuela
Customer Service Representative at Kratora”


Verified
4/5

2024-05-27

Pricey but you get what you pay for. I will continue with Kratora unless something BIG changes for the worse.

"I usually have excellent experiences with Kratora. Unfortunately this time was not one of those.
2 of the bags I bought (both Betuangie) not only did not do what they are meant to, but I became actively sick to my stomach after using a little from each bag. I don't know what to think about this but I will reach out to Kratora on the topic.
Thankfully they usually are happy to send me brand new bags in rare scenarios like this and I have only had 1 or 2 bad experiences with customer service in 9 years. Both of which were resolved in the end.
I'm going to continue shopping from them unless something big changes, in terms of customer relations.

Usually if you purchase by 12pm PST your package will ship same day, which means I will receive from them within 24 hours as I only live 2 hours from the warehouse. They won't make you wait as long as other retailers tend to, which is really nice.

"

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Rep reply posted 2024-05-28
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for taking the time to share your feedback with us.

We are sorry to hear about your last experience with our shop. If you'd like to let us know more about it, please feel free to contact us at kratora@buykratom.us. We'll be happy to help!

Warm regards,

Manuela
Customer Service


Verified
5/5

2024-05-14

Great Product

"Speedy processing and great product. This site is consistent in their products and I’m satisfied as always "

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Rep reply posted 2024-05-15
A rep from Kratora, manuelakratora, has responded:

“Thank you very much for this 5-star rating! It means a lot to us.

Warm regards,

Manuela
Customer Service Representative at Kratora