"this just didn't work like it normally does. very fast shipping but i really did not like the product."
"I am not happy with the feeling I got from the capsules. They were very expensive and I didn’t notice much"
“Thank you very much for sharing your feedback with us. We are sorry to hear that our product did not hit the mark for you.
At Kratora we are fully committed to our customers' satisfaction: if you are not happy with your purchase, you can return it within 30 days of delivery. You can see the conditions here: https://buykratom.us/shipping-and-returns/
Also, if you have any questions, you can contact us at kratora@buykratom.us. We'll be happy to help!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Always wonderful ! The Best Kratom Company ever !"
“Thank you so much for buying at Kratora and for taking the time to write these wonderful words about our shop and our product! It means a lot to us.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Very small sample variety pack for price
"
“Thank you very much for sharing your honest review. Your feedback is very important to us, since we always strive to provide a better service.
Best regards,
Manuela
Customer Service Representative at Kratora
”
"Thanks to Kratora for a wonderful shopping experience. Everything worked smoothly, from ordering to receiving my order on time, and receiving a good quality product. Couldn't be happier."
“We are thrilled to hear that you enjoy your experience with us. Thank you very much for sharing your feedback and for these positive remarks!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I love the fast delivery!"
“Thank you very much for choosing us and for giving us 5 stars!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Shipping is always fast. Products are quality. Prices are reasonable."
“Thank you very much for rating us 5 stars, it means a lot to us!
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I have done business with Kratora for years and have never been disappointed. "
“Thank you very much for your loyalty and for taking the time to write this review, we truly appreciate it.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"One of my packages was incorrect cannot get a hold of customer service"
“Thank you very much for taking the time to write this review. We are sorry to hear that there was something wrong with your order. Could you please contact us at kratora@buykratom.us and let us know more about this issue? We'll be happy to help!
Best regards and please accept our apologies,
Manuela
Customer Service Representative at Kratora”
"I tried different strains at different doses. This site gives a person no idea on how to dose. I tried to Google it and that was no help either. Customer service was the only thing I thought was ok. I let them know I wasn’t’t happy and said I could return it with in 30 days. I haven’t been refunded yet, but we will see in a couple day, because it arrived there today. I am waiting for them to say I did something wrong! I am hoping not though they seem pretty nice! I thought the taste was horrible (of the powder). I am a newbie and did not feel any change in stimulation or in pain reduction. I would have been so nice to have someone to talk to about dosing! But I tried to go natural, but it doesn’t work!"
"Product did literally nothing "
“We are sorry to hear that our product has not met your expectations, though we appreciate your taking the time to write your honest feedback.
At Kratora, we strive to deliver the best experience and product, so if you are not happy with your order you can return it within 30 days of delivery. For more information, please visit this page: https://buykratom.us/shipping-and-returns/
Or you can contact us at kratora@buykratom.us and our team will be happy to help.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Haven’t received my order"
“Thank you very much for your message. We are sorry that you have not received your order yet. Sometimes there are delays due to USPS workload, weather conditions, etc. Unfortunately, once an order leaves our facility, is in the hands of USPS and we do not have any control over it.
Today we will send you a replacement for your order. Our manager has already sent you an email with the information, but if you have any questions, please feel free to contact us at kratora@buykratom.us and we will be happy to help.
Best regards and sorry for the inconvenience,
Manuela
Customer Service Representative at Kratora”
"They always ship their products quickly and package it well. I am always happy with my dealings with them and have recommended them to friends."
“Thank you very much for writing this review and for taking the time to recommend us to others!
We are very grateful for your words.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"I've ordered from others and it wasn't so good, but Kratora may cost a little more but I can smell it. It's that good! I order a lb at a time now, the mylar packaging is wonderful.
Now it's so much easier to order and pay online. "
“Thank you very much for shopping and Kratora! We are pleased to know that our product has met your expectations.
Warm regards,
Manuela
Customer Service Representative at Kratora”
"Kratora is high quality kratom, their service and delivery is impeccable and quick!"
“Thank you very much for these kind words, they mean a lot to us!
Warm regards,
Manuela
Customer Service Representative at Kratora”
A rep from Kratora, manuelakratora, has responded:
“We are sorry to hear that our product has not met your expectations. At Kratora we are 100% committed to our customers' satisfaction, that's why, if you are not happy with your purchase, you can return it within 30 days of arrival. You can read the conditions on this page: https://buykratom.us/shipping-and-returns/
If you have any questions or want to let us know more about your experience, feel free to contact us at kratora@buykratom.us.
Best regards,
Manuela
Customer Service Representative at Kratora”