""New" merchandise ordered
Received used with gouges; obviously used packing.
Sales rep promised pickup after issuing RMA.
29 days later, no pickup; they billed us for the merchandise and never credited us.
NOT RECOMMENDED.
"
"This company is local to me so I decided to pick up my PDA+keyboard directly from their warehouse to avoid shipping charges. I was surprised to learn that there was a $10 pickup fee per item. I insist that the salesman told me nothing about this fee on the phone, even though he said he did. Anyway, they worked with me and ended up shipping me the keyboard, which wasn't in stock at the time, for FREE. They didn't have to do that--they offered I guess to make me happy. The items I got were brand new and fully funtional. I would do business with these guys again, but next time I will factor in the $10 pickup fee per item!"