"Prompt shipping, item worked perfectly!"

"Before you shop here, you must know that this company has terrible customer service!

I bought a replacement battery here after reading about the site in a reputable computer magazine, but it has been a great disappointment. Although all went smoothly at first (over a month ago), the company sent me the wrong product. The CSR ask to return the product so that they could send me the correct one. At no moment did the CSR offered to expedite my shipment as a courtesy. In fact, I had to wait until they received the return and processed it before they would send me the correct product despite the fact that they had made the mistake. Finally, a week ago I received an email confirming that they had received and tested the product. The email stated I would get an email within 1-2 business days from accounting regarding my replacement. I never received the email nor the product.

I contacted customer service today to ask about the status of my order. After talking to an agent, which you should keep in mind is no easy feat (they appear to have only 1 person in their customer service department), I was told that my order was shipping today... Completely unacceptable and unprofessional. Now, I have to wait for accounting to process my refund, but will happily pay the premium for a battery that I will actually receive.

In short, if they don't mess up your order you may have a decent experience. If you have to deal with CR, you probably won't. For me, not a risk worth taking. I will not do business with this company in the future nor will I recommend it."

"IT WAS A EXCELLENT SHOPPING EXPERIENCE. I FOUND IT EASY TO USE AND HAVE ALREADY RECEIVED THE ITEM I BOUGHT. I WILL DEFINITELY USE THIS SITE IN THE FUTURE FOR ANY LAPTOPS I WORK ON. THANKS A LOT FOR YOUR PROMPTNESS ON DELIVERY AND EXCELLENT JOB OF OVERALL SERVICE. CLARICE M. ELDRIDGE"

"Easy to use website, reasonable prices for their products and timely delivery. Great work LaptopsForLess.com team!"

"product worked great. Fast shipping"

"I have been a repeat customer so I would say overall I'm satisfied."

"Laptopsforless had the part I needed for less than anywhere else. This actually had me briefly worried, as I'd never heard of them before.
There was a shipping mishap (on the part of UPS) and Laptopsforless stayed with me for the duration, assisting to get everything resolved as quickly as possible. I was surprised and quite pleased - it's rare that I find customer service that willing to assist, particularly when they could've washed their hands of it and handed me off to UPS."

"Very professional and great service. I was skeptical at first to buy a refurbished part from a website named laptops for less that didn't even sell laptops but everything worked out just fine and I would do it again."

"The delivered board was defective but the vendor will provide a full refund now that they confirmed the board was defective. Sometimes electronics fail when placed in service"

"laptopsforless will be my first search from now on. The TV bulb I ordered worked perfect at a very low price. Was shipped extremely fast. Above all, ordering was made so easy. I am old and on social security and need to save all I can. Thanks laptopsforless for being there!"

"Horrible customer service!!! Buyer beware, they are very unwilling to work with you as a customer. No need for repeated customer's apparently? "

"i bought a range timer/clock for a very good price. i tried other places and they were very expensive. i sure am glad i found laptops for less. they saved me a lot of money."

"thankyou very much. customer service is great......."

"I ordered batteries from this firm a week ago, yet I have not yet received it. Their tracking information shows that they sent it by USPS Parcel Post, which will take over a week, yet they could have sent it by 1st Class Mail for less cost and I would have received it days ago. This is unacceptable!"

"The item needed was out of stock, but when I called I was told it would be in stock on friday. It did not arrive until the next friday, and I ordered it. I am still waiting for delievery which is projected to occur within the next 3 to 5 days. My previous order over a year ago took 2 weeks to arrive, but the product was excellent and the price was competitive."