"Lens.com was easy to order from, friendly, had the best price and was super fast with their delivery. I got the lenses 3 days faster than my original delivery date!"
"You don't just buy contacts at Lens.com but you get to play games as well. That's right they overcharge for the contacts and ask you to jump through various hoops in order to get the money back. It's a long process that is dragged out over many months. It's tiring, frustrating and in the end petty. If you have time to waste, I suppose it is an option. If not, find another provider."
"Stay away - REBATE is a HOAX"
"It took 8 days to receive my contact lenses, still haven't been able to file my rebate yet. "
"Easy process and arrived fast!"
"Lens.com doesn't disappoint. I ordered my contacts on a Monday & received them by Saturday. Ordering was easy & order was accurate, not to mention great prices & rebates. I highly recommend Lens.com for all of your contact lens needs!"
"Very happy with service. Charged 40% less than my eye Dr."
"Great delivery. super fast."
"As described, cheap price. Especially with rebate. "
"I love lens.com they treated me good and my items came really quick! Thank you so much"
"I always have a good experience when I order from Lens.com.
Wondering if I will receive a rebate for these contact Lenses?"
"I received my lenses promptly but now I am left wondering how to get my rebate. There are no instructions that I can see how to do this. If this info was more readily available I would have been much happier. "
"live chat was really helpful."
"I ordered and received my contact lens within a few days or ordering. There was also a tracking number so it was speedy and accurate. "
"It was really very good, they delivered on time and quickly and saving a lot of money"
"I've been a customer of Lens.com for a few years now and am well pleased with the company's performance. From start to finish, the transaction is smooth and my contacts are delivered in a timely manner. Will definitely keep them as my go-to lens source!"
A rep from Lens.com, Lens_IM, has responded:
“Uh, don't think so. We've issued around $20 million in rebates as of 2021? It's clearly not a hoax to the 300,000 people who have received their pre-Paid Visa cards. Everyone is treated exactly the same. Clear instructions on how to redeem your rebate are in the Rebate Center and the Rebate Tracker is personalized to your individual rebate.”