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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2021-12-23

No complaints

"I ordered my contacts online and had no difficulties going to the site to order my contacts or uploading my prescription from my eye doctor for verification.

When my package arrived there was no damage in any way and the contacts I ordered were the the correct ones.
"

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Verified
5/5

2021-12-23

Fast shipping!

"Got my contacts deliverers quicker than expected! Very happy! "

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Verified
5/5

2021-12-23

Arrived fast

"The package arrived intact and much faster than I thought it would! "

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Verified
5/5

2021-12-23

Excellent!

"Fast and easy to order. I suggest adding contact lenses solution for repeat customers, not just the contact lenses case. This way you will definitely have more satisfied customers!"

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Verified
5/5

2021-12-23

Fast delivery!

"Smooth and easy way to order contacts! Exactly what I needed! "

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Verified
3/5

2021-12-22

Subtle advertisement to get you to buy

"I’ve used lens.com for a few years. Originally, the prices were great. The ordering, shipping and arrival have been wonderful. Lately, the prices have surged and “rebates” are shown in the price (What it will cost after the rebate) which can be misleading. The rebate, it should be automatically sent since they got your money and know the payment has been made! No, you have to print out a rebate form (Which I have searched for and cannot find) then you can only mail the form in usps and it has to be received in a certain time. This should be done on line (they can sell product on line without worrying about fraud, so getting our money is ok, but giving back our money is another story). The whole rebate thing is not worth the frustration which will cause me to buy elsewhere next time. I wrote and asked for help with the rebate form and they sent me an email asking if I received my product and rate them. Not clear on the rebate form and don’t answer my simple question. Now I’m spending further time writing this. Too much. "

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Verified
4/5

2021-12-22

My review of my pruchase

"I went online bought contacts and the arrived 5 working days later. Looking to get my rebate now."

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Verified
3/5

2021-12-22

Great Lens But

"The cost is not transparent. Only at the very point of purchase do we learn about fees for ordering, shipping, etc. Which are substantial. Rebate? Haven't seen it yet. "

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Verified
5/5

2021-12-22

Great Contacts

"Best online store ever. Would give them 10 stars!!!"

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Verified
5/5

2021-12-22

Great experience

"Lens.com was easy to use, had great prices, and had exactly what I needed. Delivery was fast, too!"

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Verified
5/5

2021-12-22

Great experience with the BEST price!

"Process was easy, smooth and quick shipping! Thank you!1231"

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Verified
5/5

2021-12-22

Fast and Easy

"Really the easiest thing I do."

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Verified
5/5

2021-12-21

Great

"Great experience! Will buy again"


Verified
5/5

2021-12-21

Excellente!

"I love using Lens.com - I will absolutely be using for future purchases. Do not get hosed by the optometrist that run their business at overcharging you! Choose Lens.com!"

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Verified
5/5

2021-12-20

wonderful experience with lens.com

"fast and efficient service "

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