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Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.54/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
3/5

2021-12-26

Received Contact Lens. Rebate still waiting.

"Still waiting for confirmation to print out my rebate form and get that started. Been waiting 2 weeks now."

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Verified
5/5

2021-12-26

Ordering was so easy!

"Ordering my contacts was so easy and convenient compared to calling my eye center to order. Will definitely be doing this again when I need them! "

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Verified
5/5

2021-12-26

Been buying from Lens.com FOR YEARS

"Such an amazing and simple process! "

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Verified
5/5

2021-12-26

Smooth transaction

"Great experience with our first order!"

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Verified
4/5

2021-12-25

Lens Order

"On time delivery and as ordered.
"

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Verified
5/5

2021-12-25

Good experience

"Delivered promptly, no hassle experience, SO much better than dealing with all the back and forth at my eye doctor's office. "

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Verified
5/5

2021-12-24

Fast Shipping

"Verified my prescription quickly and shipped right away. Seamless transaction. Will order again!"

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Verified
1/5

2021-12-24

Horrible shipping

"It took a ridiculous amount of time to receive my contacts from my order date. "

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Verified
5/5

2021-12-24

Received my lenses

"On time. Quality lenses. Great price"

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Verified
5/5

2021-12-24

Fast Delivery and Easy Process!

"I received my contacts 5 days after I ordered them online with regular shipping. Best to upload your prescription online to prevent any delays. "

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Verified
3/5

2021-12-24

How about. Left and Right lens identification?

"The pricing and delivery time are good. The one negative is that you do not identify the left and right lenses even though there’s a place to do so on the lens boxes. That requires me, the customer, to go back to my Rx, verify the left from right eye, and mark the boxes. Annoying, when you are provided the info and handle each box for shipment. "


Verified
3/5

2021-12-23

Somewhat

"Somewhat satisfied was my experience."


Verified
5/5

2021-12-23

Excellent

"Even holiday season, I can receive items on time."

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Verified
5/5

2021-12-23

Great service

"My whole family wears contact lenses and I'm always pleased with the service we've received from Lens. Highly recommend! "


Verified
5/5

2021-12-23

Quick and efficient

"Just waiting for the rebate window to open, I suspect many do not follow through because of the delay. ordering and shipping were quick and easy. "

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