ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-06-25

"Fantastic service. Would defiantly use again and recommend to friends and colleagues"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-22

"Excellent service - lens arrived very quickly, very well packaged.

Brilliant lens Canon 70-200 2.8 IS
Will use company again -if I don't buy the lens that is :) .

Din't notice option to pre-book return courier - so paid a lot more by Special Delivery.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-18

"Good range of lenses, good pricing and great service - Stewart even intercepted my order at the courier to put in a filter I'd ordered late.

Would happily recommend them, and will use again next time I need a pro lens I can't justify buying!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-17

"Well, what can I say?! I've read good reviews everywhere and being from the same forum network, (POTN), I have been aware of LensesForHire right from the planning stages (well, slight exaggeration).

I decided to rent a couple of extenders for the BigginHill 2008 airshow weekend (Friday - Sunday). I originally planned to rent a 2x, 1.4x and a 24-105 so asked about availability and Stewart kindly offered to pencil me in for the lens as I couldn't book it till the nighttime.
Then I decided to rent: 2x, 24-105 and a 50 1.4 instead. Stewart emailed to make sure i didn't make a mistake which I thought was great customer service.

I received an email from Stewart on the Wednesday telling me that the boxes were dropped off at the couriers and that I can expect the boxes on Thursday.
I then received a rather amusing email later that day telling me to expect a 'slightly bigger box' than expected. Stewart then explained why the boxes are bigger than expected.

The box came on Thursday to my girlfriend's work address, it was indeed BIG! Inside it are 3 boxes and lots of foam!
These boxes were fitted with soft thick padded foam to protect the contents. Instructions on how to mail them back, a return label and printed instruction manuals were included.

The lenses came with a filter already attached (the filter case came as well). The lens bag and hood were there as well.

I shipped everything back in the boxes they came in. I didn't opt for the return shipping so I took this box to the post office and chose Special Delivery with insurance and guaranteed next day. (£22)

Overall, it was an excellent experience and I will definitely be hiring again. I'm now deciding what to hire for the RIAT show next month :-)

Thanks Stewart!

update:
i hired a 24-70L for the weekend in august and service was flawless again!
thanks a bunch!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-17

"Comunication and service was outstanding,will recomend lensesfor hire to others.I recieved my lens on time and could not have been happier,added them to favorite list."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-06-16

"The service this company offers is second to none. The products are all really packed and come complete with instructions. Stewart is always very willing to help out with collections and makes the whole process of hiring a lens very simple. I can't praise lenses for hire enough."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-06-15

"Excellent, reliable and personal service which I will definitely be using again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-15

"The service I reieved from this company can only be described as first class.
From the very first email to the last on returning the item, communication has been superb. The item arrived on time, was packaged very well.
I would not hesitate to recommend them to anyone. Very competetive prices, superb service and generally nice people. That all we want from suppliers. Well done!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-14

"Excellent service. Highly recommended. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-10

"I hired a Canon EF 24-105mm f/4 L IS USM, it arrived in time before my hire period began. It was a great lens and in superb condition, it felt like a brand new lens. It came in great secure packaging with a UV filter, instructions and return labels.

With a great selection of excellent priced products and a brilliant customer service offered I would recommend lensesforhire.co.uk to anyone. I am already looking at hiring another lens!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-05

"nice and simple to deal with, all was straighforward, i used the lens which was quiet new and send it back ( packaging provided), good comminication. Will deal again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-06-02

"I hired a 120-300 Sigma lens from Lensesforhire.co.uk and can say quite categorically that the service was top notch from first placing the order to the return of the lens at the end of the hire period. I can only wish that other stores were as helpful. The lens was in excellent condition, the advice given spot on, and everything went perfectly. Thankyou so much for restoring my faith in customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-06-01

"Hired a Canon EF 300 F2.8 IS L and 10-22 EF-S lens from Lensesforhire for a trip to Iceland, i collected the lenses personally as i was flying out from Heathrow. Always quick responses to emails etc, excellent value. Wouldnt hesitate to recommend them to anybody."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-30

"I hired a 100-400mm lens, it arrived when it was supposed to and very well packaged, with full instructions and return details. All very easy, Stewart at lens for hire was always helpful and reoplied to all my emails in good hunour! The lens itself was in very good condition, seemed almost brand new.
They were cheaper and much more approachable than the large natoinal company that is based near me.
I would not hesitate to use them again and i would advise anyone else to do the same.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-05-29

"Great company that was a pleasure to deal with.
I hired a Canon 70-200 2.8 L for a week although technically was able to keep it for 8 days as they do not start the hire period until midnight of the day that you receive the lens.

It came boxed and packaged like fort Knox with instructions of use, how to return it, a carry case, lens hood and pre printed labels to make returning it all easy.

I had originally tried to hire the Canon 70-200 4 L but after submitting the order it transpired that the lens was out of stock for the days that I needed it. Stewart emailed me with a few hours and offered to upgrade the lens from the 4.0 to the 2.8 at no cost. This sort of service can not be beaten.

Thoroughly recommended.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A