"Thank you all so very much for your patience with extending my rental with no notice & for always having our backs! we have several local resources and choose YOU every time because of your quality - professionalism & attitude! The fact that actual people respond - quickly - and with humor makes us love you even more! T H A N K Y O U seem like small words for our appreciation!
big love - sprouse& neuhoff photography"
"I’ve rented the Canon 24-70 lens multiple times for weddings I shoot and I’ve had an excellent experience every time! The lens arrives when they say it will and it always works flawlessly. In general, everything is just overall smooth from purchase to return! They even include the tape for when you ship it back! (Ps, read the tape for a good chuckle!) would (and often do!) absolutely recommend over and over! "
"This rental was on a credit I had with Lens Rentals. Arrived on time and did the job. Great phone support."
"I'm a real person and use LensRentals quite often because their service is far greater than any other rental company. Everything comes as listed and on time and packaged perfectly. Highly recommend and thanks to LensRentals for always making the experience awesome! "
"I ordered my rentals to our local fedex office, not knowing that it had just closed down. As soon as I received the notice at night time, I emailed Lens Rentals. They contacted me the next day and over-nighted my gear to a close fedex location at a Walgreens and I was able to capture my client's video without rushing to Denver and taking out a loan to purchase the gear for this shoot.
I have used LensRentals.com twice. Both times the equipment was in good shape
Their commitment to making sure I had my gear for my shoot, even though the shipping issue was not their fault has won my loyalty for life. Great staff and service - LensRentals will be getting much more business from me in the future."
"You are like a long lost friend. "
"Lens rentals consistently provides a pleasant and well thought out product. "
"Rented a lens for a few months and decided to buy it. Before I rented the lens a few folks fielded my questions and were very helpful. After I decided to buy the lens, I was given $50 credit at LensRentals. Long story short, I will be renting from LensRental again sometime soon. Very knowledgeable and helpful staff. "
"if you are going to do business with a business there is no business better than LensRental. they know their
business and do it perfectly."
"FROM a recent email I wrote to support:
I want to let you all know that even with the replacement Teradek unit, I wasn’t happy with broadcast performance. I almost wrote it off as “not ready for prime time.”
Because you all were so helpful with the extra days, I managed to figure out that one of my local Wi-Fi networks was the issue. When I got that resolved, BAM!
Therefore, the leniency will result in me renting 4 of these units for an Adobe event next month.
Tho I don’t discuss too much detail about my strategy online, I made a little promotional tweet for Lensrentals.
Next order forthcoming within the next week (for 9/28 - 10/3 fulfillment.)
Thanks!
~Vicky
@QueenOfCBR"
"Fast, responsive and no issues. What more could I ask for? And the equipment is in superb shape."
"Renting from LensRentals.com is always a pleasant experience. "
"The first time I ordered, communication was very good. This time the communication wasnt so good. Will I rent again from this company yes. Quality of lenses are good. Thank you!"
"I rental the Canon 5D IV for the trip to Chicago, I use the build in HDR it was amazing for the architecture shots."
"The lens that I rented worked fantastic. The camera body, however, could not be used. The sensor was contaminated with spots, and even a hair. I inadvertently left one of my memory cards in the camera body when I returned it; so if you view the images on the card, you will see the spots and hair in the images from the shoot. Our photo re-toucher found the issue when they were going through the images of the first shoot and reported back to us that there was an issue. Since I used this camera body on back-to-back shoots, I will have to schedule a partial re-shoot of one of them to retake the images I shot with that camera body. If I would have had a sensor cleaning kit with me, I would have cleaned it myself. I have not had the issue when renting a camera body from you before so I did not bring a kit along with me; just supplies to clean the lenses. The idea is to setup multiple camera bodies with the desired lenses for the shoot so that we eliminate the possibility of contamination with the constant changing of lenses on a single camera body. Certainly not a novel idea, but nice to have when there is enough money built into the shoot. It won't effect me coming back to rent lenses; but I did have to go out and purchase an additional camera body to complete the shoot in the time allotted. I don't know what your internal QC procedure is to check the sensor, but I think it was missed on this particular rental."