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Featured Review


Verified
2/5

2017-12-14

Non customer service

"Had a difficult time ordering with a representative. Always unavailable and the process for payment was just too much to deal with!"

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Verified
3/5

2017-12-14

Heart in the Right Place, but....

"Lexjet has responsive and sincere customer service. Good thing, because it spends most of its time explaining shortcomings in its web site. Firstly, there are a lot of items in its catalog, but the search function makes it an onerous chore to find them. No matter what key words, part numbers, sku's you use, you end up with a random selection of items that probably doesn't include your target. Many times I've searched for a previously purchased item and come up empty, finding it only by going into my order history. Eventually you have to call customer service and order what you want from a live person. Secondly, once you're completed an order, you get a barrage of invoices and shipping notices that that are really confusing if you've ordered multiple items shipping from different locations. Again, you end up talking to a customer service rep to figure out what is paid, what has shipped, tracking numbers, etc. And if you need any of this info after hours or on weekends, forget it. I like LexJet basically, but sometimes I end up buying elsewhere out of frustration."


Verified
5/5

2017-12-14

Excellent Customer Service

"I was confused about the paper I needed and they were extremely helpful in the phone. I got my paper with a 40% off discount and it came in an efficient manner. The paper is beautiful. "


Verified
5/5

2017-12-14

thank you, fast shipping and good quality

"thank you, fast shipping and good quality "

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Verified
5/5

2017-11-04

Epson ink

"Placed the order and it came within a decent of time as stated. "


Verified
5/5

2017-11-03

Fantastic

"Order arrived promptly, and was followed up with a hand written thank you card. I was really impressed with that personal touch."


Verified
5/5

2017-11-03

Pleasantly surprised

"First time I used LexJet. We received the correct product and on time. "

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Verified
5/5

2017-11-03

Premium Customer Service

"Christine was knowledgable and pro-active in providing all the detailed information I required to transition from my old printer to a new one. I am impressed with her and a company that makes sure the representatives are prepared and interested their products, the kinds of concerns consumers have (artists like me - which can be challenging!) and giving excellent service. I am glad I stumbled across LexJet when ordering ink supplies. It turned out to be the portal to a lot more that I needed! Thank you."


Verified
1/5

2017-11-03

Mistakes and errors everywhere

"Too much to cover. Just look
At my last order.
"


Verified
5/5

2017-11-02

Fast shipping and Best Prices!

"I order for a small business where we print pictures constantly. I always receive my order super quick and at an affordable price."


Verified
5/5

2017-11-02

Awesome Product and good price

"Love your product! We will order more."

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Verified
3/5

2017-11-02

Good but could be better

"New website is hard to navigate. Shipping is too high. Good company reps., very knowledgeable."


Verified
5/5

2017-11-02

Reliable, as always

"Thanks for providing what I need, when I need it. Great quality. Great service."


Verified
5/5

2017-09-17

Quality canvas , fair price

"After missing out on a product during a popular promotion, I was offered a comperable canvas at the same price and couldn't be happier. Great service great products Happy customer Thanks Lexjet"

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Verified
5/5

2017-09-13

The whole package

"Knowledgeable, helpful, customer service and terrific products at great prices. Lexjet papers are top notch. "