"Great place to get genuine oem Lexus parts at the best prices"
"Very happy with this purchase "
"Part ordered, arrived on time. It wasnt needed anymore. They helped me get $9 discount return shipping after charging me $80+ for original shipping. Be sure you want/need part, otherwise you will lose out on original shipping cost and 20% restocking fee."
"very user friendly and even had technical support fix an issue i had with a mistaken order. "
"Glad to find a reasonably priced Lexus parts source for my 1999 model LX470."
"very easy and fast - very easy and fast"
"Just payed over $16 to get two bushings shipped. Not cool. "
"great place to buy Lexus part online!"
"Had to call back for availability"
"Great Service. Cheaper than dealership"
"I found exactly what I was looking for. I wish shipping to Canada was a more affordable price, but, it's a gift, so I will just ship it direct, and send a card later ;) "
"working with raquel at chandler lexus is very pleasant she is an asset to chandler lexus"
"Truly best selection ever"
"Best quick service, if p/n is known."
"Ordered side molding accessory, but came without instructions. LexusPartsNow asked me to call local dealers or GoogleIt that I have tried a couple of times without any luck. Simply speaking, they are selling parts and nothing more than that. They are reluctant to help."
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Our parts specialist can only be reached via emails, The estimated response time is one business day.Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST to cordially assist our customers with their inquiries. Our contact information can be seen on the front of our website on the top right, we can be reached via email, live chat, or by phone. We apologize for any inconvenience and thank you for understanding.”
"Thanks for sending my part so quickly! It was OEM as promised and fit perfectly. The paint color was exact too."
A rep from LexusPartsNow.com, FrankGPG, has responded:
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. All shipping cost calculations are estimates from USPS/UPS/FedEx. We will match the price from an online retailer only and has the final decision for matching an online price. If we match an online retailer’s price, it must include shipping charges in the price of the item. We apologize for any inconvenience and thank you for understanding.”