"Great place to get genuine oem Lexus parts at the best prices"
"Don’t buy electrical parts from them. Even if you haven’t open the box they won’t give exchange or refund."
"The template for the spoiler was 3/16 off and set the placement of the drill holes slitly to the rear. From the top the spoiler looks fine but from the back it shows the 3/16 gap. The template is way over priced at $45. The spoiler was well made and a fair price. "
"This team has been very consistent with their fulfillment capabilities and commitments!"
"Right part, on time, low cost"
"Easy to find. Best price on internet. Received fast. Mechanic put right on. (License plate holder. Missing from Trunk from time of purchase)"
"Parts always arrive on time"
"Great Experience!!
Great Experience!!"
"The parts fit perfectly, installation was a breeze and I'll definitely look to LexusPartsNow.com if I need replaces parts again. "
"1st...I ordered the wrong part because the website is not clear which part is specifically for my car. I should be able to select manual or automatic transmission so intuitively the correct part would have been ordered. It cost $17 to ship a something that is only 3 in x 2 in. Now I have to pay $8 to ship it back. Then to re-order the correct part is another $17 for standard shipping. I think we can all agree that is too much to ship a part so small. "
“We apologize for any inconveniences you may have experienced. We offer VIN verification to ensure parts are a match for your vehicle. Your Sales Order does not show a VIN was used. Shipping costs are based on dimensions of package and carrier used. ”
"I´m very satisfied with doing business with Lexus Parts Now. Part delivery is very accurate and fast and it is good to have such supplier. Thank you"
"If you have the slightest ability to research what part you need, Lexuspartsnow.com will easily save you 25-40% off a dealers price. And they are factory parts. "
"Easy to navigate through site and put your model number in"
"Diagramms and full picture would help a lot to search specific parts. The pics are not useable and often incorrect "
"Great Price to my three local dealership. One even says he has to find out body shop will charge to paint the spoiler??? It comes preprainted "
"easy to find parts, easy to navigate and locate things and updated discontiniued parts."
A rep from LexusPartsNow.com, GeorgeGPG, has responded:
“Hello,
We apologize for any inconveniences you may have experienced. However our Return Policy does state all electrical parts and components are not returnable.
”