"Great place to get genuine oem Lexus parts at the best prices"
"I tried to talk to customer service but had to listen to at least 8 things your "partners" were trying to sell me!!!!!!!"
"The website does not allow for me to order different parts at the same time. I also do not have the option to call into customer service to place an order, which is absolutely ridiculous. Aside from the parts that I need, i will not be recommending purchasing from you. Horrible experience. Horrible website. I also had to register my account twice. It's just bad business. "
“We apologize for any inconveniences you may have experienced. In reviewing the details of your orders, you are attempting to order multiple items and have them shipped overnight. Some of the items you are ordering are hazardous materials that cannot ship overnight. We do not take orders over the phone for security reasons to protect the cardholder. Again we apologize for any inconveniences you may have experienced. ”
"Easy to lookup parts and verify parts information"
"Excellent service and communication, perfect part and delivery.
Part was a perfect fit, painted exactly as needed. "
"Parts are always in stock"
"easy to find parts, good pricing and if you have problems just hit the chat icon so you get the guidance you need. recommended"
"Website is easy to navigate . Parts are easy to find. Good price, reasonable shipping rate."
"I love LEXUS PARTS. My car is expensive as it is and these parts are cheap and great.
I've ordered twice and both times I've done great."
"Good prices, website easy to use"
"Easy to order and reasonable prices! I love this website and am super happy I found it by searching the internet."
"As you get to the end of putting in your credit card info. Shipping and handling jumps a few dollars every time"
“We apologize for any inconveniences you may have experienced. The shipping estimator on our site is based on Zip Code only. The shipping cost may slightly change at checkout when you input your full address as our system communicates with that of the carrier to determine any fees such as residential fees or fuel surcharges and the like. ”
"$23 shipping regular speed on an item that weighs 5 oz. absolutely ridiculous"
"Super friendly and responsive service!"
"The part I ordered was a perfect fit and was shipped amazingly fast. Thank you"
"Merchandise delivered on time. Quality as advertised. All good."
A rep from LexusPartsNow.com, GeorgeGPG, has responded:
“We apologize for any inconveniences you may have experienced. However, we do not advertise on the customer service lines. Only 5 options in selecting the correct department can be heard when contacting us. ”