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Product & services pricing
3.79/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.92/5
Customer service:
3.91/5
Return/Replacement policy:
3.26/5

Verified
5/5

2021-08-21

Found the part I needed!

"I found the exact part I needed and it fixed the problem with my chair. Thanks so much for the incredibly fast service! Very happy!!"

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Verified
1/5

2021-08-19

Item not shipped, no tacking and no support

"Been over two weeks and my part has not been received. No tacking information and company has not respond to the three online requests for information. Called today and get recorded message with no real person to speak with. Frustrated buyer. Can not track online any where in my account. "

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Verified
5/5

2021-08-10

Prompt response

"Satisfied and prompt experience. "


Verified
1/5

2021-08-08

Poor at best…!

"Seems so many companies order from other companies as orders come in making customers wait longer for advertised items…been down this road before and was foolish enough to do it again…but after paying for it the only option is to wait it out…so this will be my last order from your company…!"


Verified
5/5

2021-08-05

Remote for lift chair

"Fast shipping and exactly what I ordered."

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Verified
5/5

2021-08-04

"Helped greatly with choice of purchase and all the concerning questions.Thanks Ken,"

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Verified
4/5

2021-08-04

Nice Website and Easy to find parts

"I tried calling, but no one answered. I did notice it might be after hours, so I didn't mind, because their website was laid out nicely and it was easy for me to find my part. "

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Verified
1/5

2021-08-02

Haven’t received my new hand control yet

"Haven’t received my new hand control yet
"

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Verified
5/5

2021-08-02

"was a good experience and very fast!"


Verified
5/5

2021-07-27

Timely service

"Ordered a controller for a 15-year-old La-Z-Boy recliner. This had been very hard to find. The order was processed online immediately, with email confirmation. Faster shipping (2-3 days) was requested and the item arrive promptly, as described online and in good condition. Overall service was excellent."

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Verified
5/5

2021-07-27

good service

"item came on time Thanks no problems"

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Verified
5/5

2021-07-25

"Was so happy to find what I needed. Can't wait to get to use my lift chair again. "

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Verified
1/5

2021-07-24

Terrible Customer Service / Rude Employees

"Company is extremely difficult to get a hold of and do not seem to care about their customers. Owner was rude and patronizing and told me a 12 year old should’ve been able to figure out how to attach a replacement part when the part they sent me was not the right one. Refused to offer me refund or solution and told me to email them and ask for refund then subsequently told me I’d be wasting my time if I did so. Repeatedly raised his voice at me unprompted and was aggressive and hostile. Avoid at all costs and support local businesses instead. The people running this company have no compassion or interpersonal skills and just want your money without providing a solution. I will not be purchasing anything from them again. "

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Verified
5/5

2021-07-22

Glad to find what we needed!

"We were thankful to find the necessary part to repair our chair."


Verified
5/5

2021-07-20

Good advice! Good experience!

"Ken was extremely helpful. I was going to purchase the EZ Sleeper, but Ken said my height and weight would fit better in the Maxi-Comfort PR-515, and that's what I ordered.

Thank you, Ken!
"

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