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Product & services pricing
3.79/5
Chance of future purchase:
3.91/5
Shipping & packaging:
3.92/5
Customer service:
3.91/5
Return/Replacement policy:
3.26/5

Verified
2/5

2021-07-20

"I don’t like u forcing people to enter information so you have for information to contact. If I want to buy more of your products I’ll do on my own with out having to give you my phone number "


Verified
5/5

2021-07-16

"Easy check out easy shopping also"


Verified
4/5

2021-07-10

Why does the remote cord for my chair break so easily.

"I talked to a lady the last time I had to order a remote cord that was very nice and helpful!
Why does the power cord for my chair break so easily. I have had to replace it every year! I am not rough on things. This will be my 3rd remote cord in the 3 years I have had this chair not counting the one that came with it!!! This is not acceptable! I realize you don't make the remote cord you just sell it.
"

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Verified
5/5

2021-07-10

Buying a replacement hand control

"Easy to navigate website. Had what I needed "

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Verified
2/5

2021-07-07

No product received

"I ordered a part, my credit card was charged the next day and after 2 weeks I still have not received my part. I have called and emailed but to no avail."


Verified
5/5

2021-07-07

Excellent customer service and turn around

"Just sent an email with part details - in an hour I received information from Berri Morgan to place the order with a discount code and advise fr quicker shipping, which I did."


Verified
5/5

2021-07-05

Liftemup!

"Pretty convenient for ordering spare parts not very comfy sitting up straight! Unhappy hubby!! So glad we were able to order parts to fix the situation! Just hurry and send so I don"t have to put up with his grumpy behind to much longer!!! Thank You"

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Verified
5/5

2021-07-02

"Ken Morgan was very helpful."

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Verified
5/5

2021-06-29

Chair control

"Product was shipped in a timely fashion and it worked just fine!"

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Verified
5/5

2021-06-28

Get it done!

"Difficult to locate. All other matters fell into place."

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Verified
5/5

2021-06-26

"Rare replacement control wand shipped quickly. Thanks "


Verified
2/5

2021-06-25

Customer service lacking

"Person was rude. Had no knowledge of chair and to busy talking to listen and treated the customer like they were an idiot.
Don't foresee recommending them to anyone.
"

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Verified
5/5

2021-06-25

Chair finally works Again

"Our lift chair went out at one of the worst times, after I had knee surgery. I called customer service hoping that the remote would still be replaceable. The representative that I spoke with was very helpful and friendly. He gave me all the information I would need to order the replacement. Felt like a valued customer. Would do business with them again."

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Verified
5/5

2021-06-24

Great service

"Just what I needed. Arrived earlier than expected."

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Verified
5/5

2021-06-23

"The representative was helpful an knowledgeable about the products."

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