"Had a good experience with Coruncanius. Assist to return an item that is not off so good quality"
"My experience was hard but fair. I made an order for which I must be accountable. My items were sent to me as requested, and I did not anticipate the size factor being just a tad too tight. Nevertheless, I was issued a partial refund and got to keep the items I ordered. The company was easy to work with and understood my concerns. The fact that the company is in China and shipping is costly I will be careful in the future before ordering clothes and sizes when doing business with companies abroad. The company rep "Soraia" was the best! Thank you Soraia!"
"Coruncanius Was very prompt and courteous. Provided fast resolution and handled my concern in a timely manner. Highly recommend "
"From the beginning of purchase process to the end, Eleonora kept in constant communication with me as she was making sure I was satifsfied with every detail of my order. Eleonora really went above and beyond!"
"Very quick to sort out my issue and promptly refunded me"
"Réponse rapide. Service très à l'écoute. Résolution du problème rapide et en ma faveur. Très satisfaite du service client. Je n'hésiterai pas à commander à nouveau. "
"Not the best fit (the size is a bit larger) but good material"
"I've been pleasantly surprised by my recent shopping experience. The prices are incredibly affordable, and the quality of the products is surprisingly good."
"This is a great experience with shopping in your website. It is simple to place order. Thank you for that"
"Goods arrived damaged from factory, resolution was found reasonably quickly. Thanks"
"I ordered for my granddaughters school program. Sorely disappointed. The dress was plain, no shimmer and way too big size wise. I donated the dress. Coruncanius In customer Service handled my claim and refunded all except tax. "
"Hugo, at LightInTheBox, was truly looking out for me as a buyer when he noticed I had checked a box to pay more for a quicker delivery. He brought it to my attention and realizing I didn't mean to check that box, credited my account for that extra amount I had paid. He also correctly updated my address and phone information. I truly appreciate a person and a company that works to maintain an excellent rapport with good customers. It has built my trust and confidence in dealing with this company. Thank you Hugo, for standing out in excellence among your fellow employees."
"Eleonora did a fine job in solving my issues. I'd work with her any day of the week. Thanks."
"Eleonora danke...Sehr zuvorkommender Service...Belange erkannt und versucht abzustellen...Bei mir hat es zwar nicht gepasst weil Artikel in der Größe nicht lieferbar, aber eine optimale Lösung wurde denoch dafür gefunden. Gerne wieder :-)"
"Product arrived damaged and I wasn’t satisfied with the quality of the bag so wanted a refund. I didn’t find it easy to navigate around the app to start this process but once I had done so I could not fault the prompt, friendly support from Coruncanius in customer services to action my request. I even received my refund to my credit card the next day which wasn’t expected. Many thanks"