"After a problem with my costume Coruncanius delt with it efficiently and professionally. Very pleased with company."

"I had made mistake on the quantity of one of the items that I had purchased and paid for. After realising it I immediately send a message through the App asking for my refund and to change the quantity to only 1 pair instead of 2pairs. I got a response the very next day and the confirmation of the refund as well. I am pleased with the immediate prompt response and refund. Thank you."

"We ordered some garden lights, no problem with light in the box but the courier service they used Yodel were absolutely rubbish. Finally we received our lights as I had to drive to the Yodel depot to pick them up myself.
The customer service I got from light in the box was excellent they kept in touch all the time I sent messages. I can highly recommend this company but definitely not the courier service we had."

"Coruncanius was able to arrange a full refund on a produce purchased that was too large . Thanks foe your help. Much appreciated "

"After I realized that I had received damaged goods, I contacted costumer service to get a refund. Rui Machado was my contact in this case and dealt with my concerns professionally and quickly. After a few days, my problem was successfully resolved thanks to him. Thanks again for the help Rui Machado!"

"Elenora handled my claim quickly and professionally. Great communication and so helpful. Would recommend. "

"Very happy and satisfied with the Customer Service of Light in the Box.
Fast answers, Yuriy was very professional and understanding giving options for solutions.
The dancing shoes I bought suited me too big so I needed to returned them.
She was very kind and offered me the choice to keep the shoes and get the full refund.
Thank you very much Yuriy!!!"

"Coruncanius from Light In The Box could quickly solve a problem I had with an order. I had received an article with the wrong size and I am happy to say that I got full refund.
Thank you very much. Top service!"

"J'ai commandé une housse pour tête de lit de couleur beige , mais celle que j'ai reçu étant jaune, j'ai contacté le service client, devant mon désarroi et après vérification, Eléonora, a réglé mon problème rapidement. Je suis vraiment satisfaite des services de Lighting the box qui grâce au service d'Eléonora, à su prendre la solution qui me permettait de retrouver ma sénérité. "

"Super, aber Recht lange Lieferzeit! Sehr kulant!"

"Soraia a très bien géré mon SAV, rapide et professionnelle. Merci"

"This is one of the best online shops I have ever used. Affordable and trustworthy shop out there with some exelent products. I highly recommend them."

"Honestly speaking very happy to buy phone from this website, next time I'll definitely buy more things."

"The actual colour when received was different from online pictures and the measurements were wrong. I asked for a refund and not only did Coruncanius acceded to that but she also gave me a reward for next purchase. Can't ask for anything more."

"This is what I call first class customer service and I will make sure that everybody hears about it. This made me a customer for life! Thanks"