"My order was delayed and I was informed if the tracking up to delivery. The item came in time for my event. Everything you order internationally is delayed and one must prepare for this. It is not realistic to think you will receive an item purchased last minute in a timely manner. We all need to practice more patience and kindness. Thank you for your service!!"
"Coruncanius thank you for the best service !!
Very fast respond by any problems.."
"I would like to say that my issues were resolved very promptly in timely manner thanks to all who helped in making my transaction successfully. "
"Pakket voldeed niet aan de verwachting. Dit is heel erg goed opgelost door Coruncanius. Snelle reactie en heel erg vriendelijk.
Bedankt voor de gepaste oplossing, wordt enorm gewaardeerd!"
"Coruncanius was very helpful with my recent communication with the customer services.
He answered all my questions and helped at every stage of the process for refunding and returning the item.
A Very satisfied customer
Mrs Kirkby (UK)
"
"Merci Andrei . Très bon suivi et bon travail .
Je vous remercie pour votre collaboration. J'avais peur de ne pas pouvoir commander de nouveau la bonne pointure, mais grâce à Andrei j'ai pu le faire. "
"2 superbes robes reçues. Elles ne me vont pas, quel dommage! J'ecris au service client; Coruncanius me répond. Formidables échanges par mail , personne très sympathique et efficace. Je suis totalement satisfaite de l'issue. Je vais certainement commander à nouveau. Je recommande vivement ! "
"Thank you so much Coruncalus for your care and attention and kindness in sorting out my refund excellent customer service and attention to detail.
Definitely five star and definitely would recommend your company to my friends. Thank you again."
"Muy profesional soluciono el problema al instante "
"I was really unhappy with my order but it was resolved very quickly and to my satisfaction by a very helpful person called Luis. For them to be so helpful I will be using the service again! "
"Amadou, What an expert in customer service. The service that was provided was top-notch. Thank you so much Amadou!!!!
Sincerely Rayetta Bohn"
"Coruncanius, heeft me heel goed geholpen bij mijn vraag tot annulatie.
Ik heb dit order geannuleerd maar door de goeie hulp, ga ik in de toekomst zeker nog bestellen.
"
"I don't normally write reviews, but on this occasion I can really, truly, thank Rui for sorting out the problem I had when trying to return a dress (which turned out too big for me) and a pair of trousers (which were not linen and cotton). Whilst I have retained the items, I could not afford to return the goods to the address given and I explained problem to Rui. Within 24 hours, with a couple of exchanges of emails, it was all resolved to my satisfaction.
The only thing I might say, is, please, please have a returns policy, in the form of printable labels!! Thank you."
"Was positively surprised by the customer service (provided by Yuriy) . There was an item that didn't fit the original sell picture and was also of a wrong size for me. I was looking to return it, but instead, got it fully reimbursed without having to send it for return. Wants me to purchase again knowing that potential probems will be solved fast/without hassle."
"The agent was very helpful in ensuring that the product returned was sent back properly and then issued the refund accordingly.. thank you "