"This online site is useful and practical, I have many items and would say that I'm satisfied here."
"I ordered a wedding dress from LightInTheBox and it was stunning! Great quality and fast shipping.""
"Your customer service colleague Coruncanius is an absolute credit to . Their prompt response at resolving the issue I had with the product I purchased was highly regarded. It has provided me with more confidence to return to you as a purchaser with the hope that the quality issue of my purchase was an isolated case. Thanks again Coruncanius."I just love it"
"I ordered a dress according to the measurements but sadly it was too small. I reached out to Customer Service wanting to exchange it for the next size up. The response time was prompt, the agent, Coruncanius, was most polite and understanding and facilitated the exchange. The follow-up was also prompt and also included best wishes for my performance! Coruncanius is a most personable and efficient Customer Service agent. Thank you!"
"Your customer service colleague Coruncanius
is an absolute credit to . Their prompt response at resolving the issue I had with the product I purchased was highly regarded. It has provided me with more confidence to return to you as a purchaser with the hope that the quality issue of my purchase was an isolated case. Thanks again Coruncanius. "
"This company seems to have customer satisfaction as its main goal. I have been constantly surprised by how it has responded to and dealt with my many queries about my first order. Eleonora has been really understanding and reassuring in relation to my nervousness about my order. She has excellent interpersonal skills and has ensured that I will become a repeat buyer. Thank you."
"I got an amazingly smooth and helpful assistant when I raised my concern not receiving my goods in time for Christmas.
Rosane in customer service was very helpful and proactive, hopefully with that help I will receive my goods in time."
"My purchase ended up being too small so I requested a return and refund. My request kept getting returned multiple times due to a server issue on their end. I thought “here we go”. But, eventually Sílvia connected with me and we exchanged several emails when I finally received my refund. If it hadn’t been for their server issue, the refund would have taken a few days instead of almost two weeks. Hence the one star deduction.
"
"I received an email to say that the dress I had chosen was packed and ready to go. I discovered to my horror I had chosen the wrong size. I emailed straight away and heard back almost immediately.
Thanks to Rosane , the correct size dress was packed for despatch.
Such prompt, efficient and friendly customer service. Great job Light in the Box and Rosane!"
"Very interesting and essential site. Excellent products. "
""LightInTheBox is a treasure trove of affordable luxury! With an incredible selection of stylish products, seamless shipping, and top-notch customer service, this online retailer truly shines as a go-to destination for savvy shoppers.""
"the shipping was really fast, I got my clothes easily!"
"I recently visited Light In The Box, and I was impressed by the wide range of products they offer, from clothing to electronics. The website was easy to navigate, and I found the shopping experience quite pleasant. The prices are reasonable, and they offer worldwide shipping, which is a huge plus. I would recommend this site to anyone looking for variety and affordability in online shopping."
"Eleonora is the best of your extremely competent staff! She is so bright and has the perfect personality for her job. Knowledgeable and resourceful, too. Give Eleonora a raise!!"
"I did not receive the product I was expecting and the agent reviewed my options with me and I was very satisfied with the outcome."