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Product & services pricing
4.23/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.04/5
Customer service:
4.33/5
Return/Replacement policy:
4.36/5

5/5

2024-08-26

Wonderful shopping experience

"The best online shopping app "


5/5

2024-08-26

Good

"No issue it's good and correct "

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5/5

2024-07-29

I love product

"This product was amazing and very helpful information I really like this product. I am waiting for your next product. Thank you for sharing this product "

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5/5

2024-08-26

Product review

"Wow..
This is really amazing and very useful...
"

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5/5

2024-08-26

Great customer service

"Quick response to my enquiry about returning goods. Several options given - customer to choose. Eventually full refund minus insurance cost. Courteous customer service person."

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4/5

2024-08-24

Very good support

"I have had a problem with an article because colour in the web image was different, but Andrei from the support gave me the best I needed to solve the question. "

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5/5

2024-08-24

Excelente servicio postventa al cliente

"Compré una camisa de lino y no acerté con la talla. Me puse en contacto con atención al cliente, en concreto con Rui Machado, para realizar un cambio de talla. En menos de 24h tenía la gestión realizada. La atención y la solución a mi problema no podía haber sido resuelta de mejor manera. Súper contento con LightInTheBox y la gestión por parte de Rui Machado. Les pongo 5 ️ en todo "

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5/5

2024-08-23

Robe

"Merci à Eléonora pour sa réactivité son professionnalisme hors pairs et sa bienveillance. "


5/5

2024-08-22

Eleonora especially does a great job!

"Well cared for me, did a good careful job"

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5/5

2024-08-22

Andrei

"The Customer Service Representative communicated with me to resolve the issue with the rain jacket. She was very helpful and gave me a $5.00 reward to use towards another purchase and refined me full price for the item which was too small. This is my first time using Light In The Box and had an exceptional experience. Thank you."

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5/5

2024-08-21

Merci

"Très bon service après vente . Merci Andréi
"

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5/5

2024-08-21

Marvellous

"Coruncanius was excellent"

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5/5

2024-08-20

Refund Queried

"A massive Thank You to Rui Machado who have professionally have dealt with our issues regarding our recent purchase. Very understanding and accommodating. Thank You for processing our refund. Just awaiting for refund now. Many Thanks again. Jo"


5/5

2024-08-20

Refund

"I wanted to say thank you to Silvia for her kindness and understanding when returning my items. I have received full refund and the communication was very prompt and effective.
Thank you very much!
"


5/5

2024-08-20

This store is amazing

"LightInTheBox offers a broad range of products at competitive prices, but reviews highlight inconsistent product quality and long shipping times. Customer service experiences are mixed, so shoppers should be cautious when ordering. This store is also too good . amazing "

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