ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.23/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.04/5
Customer service:
4.33/5
Return/Replacement policy:
4.36/5

5/5

2024-04-29

Best online product

"This website really amizing I purchased toy for my baby form this website toy quality really good "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-09

Great experience

"Great shopping experience with LightInTheBox! The products arrived on time, exactly as described, and at a fantastic price. Customer service was helpful and responsive. I'll definitely shop here again!"


5/5

2024-09-09

Experience with LightInTheBox

"The "Lighting the Box" website is a valuable resource for those involved in theater, film, and photography. It offers comprehensive information on lighting techniques, equipment, and design principles. Users can find practical advice on how to effectively light a stage or set, detailed tutorials, and reviews of various lighting products.

The website is user-friendly, with well-organized content that caters to both beginners and professionals. Its tutorials and articles are often praised for their clarity and depth, making complex lighting concepts more accessible.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-09

Great service

"Quick and efficient customer service, very satisfied with their help with my order. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-09

Online shopping experience review.

"Online shopping is highly convenient, offering a wide variety of products and the ability to compare prices easily. It saves time and provides access to deals not available in physical stores. However, challenges like delayed deliveries, product mismatches, and complicated return processes can be frustrating. The inability to physically inspect items before purchasing is a drawback. Despite these issues, online shopping remains a popular choice for its convenience, variety, and ease of use, especially for busy shoppers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-09

An amazing experience...

"Very good and useful site it is ...very satisfied I am...im very much helpful fromthis site..very reasonable price and good quality products.."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-09

Good experience

"Generally they ship worldwide for all many kinds of items like clothing, phones, toys, wigs, wedding items, etc.
I purchased clothes and wedding items from this online platform .All are good to go.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-29

Recommended site!!!

"Amazing site ...I purchased clothes from this site and it's quality is really very good..I also purchased wedding items and it was awesome...fully satisfied with the site!!... totally Recommended!!"


5/5

2024-09-09

Great services they provide

"Great services they provide they send worldwide items at a reasonable price and premium products thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-09

Excellent Service

"The agent who helped me was Coruncanius. He was very prompt and extremely courteous, and handled my issue to my complete satisfaction. I would be happy to recommend Light In The Box to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-05

Great at fixing delivery issues

"Eleonora fixed my delivery issues ASAP. Highly recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-05

Customer satisfaction !

"Just want to sayI had ordered for the first time with them a special outfit for my event .The delivery was in time in fact even earlier than expected .
I did have interaction with customer service rep by the name of Silvia and I must say that her customer service was excellent ! My question s and concerns were immediately addressed and very promptly resolved . I would also like to add that It was nice to have such courteous and professional assistance during my email correspondence. This employee made such a positive impression so I will for sure be a return customer . Thank you.
"


5/5

2024-09-04

great service

"i ordered two items .. and while i decided not to keep them ... the return process was terrific. Sylvia .,. in customer service was super helpful and made it so easy to get a refund... I didnt expect it to be so easy . so often when ordering from overseas .. it seems like returns are impossible .. not with these folks.. it worked liek a clock .. thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-09-04

Problem with delivery but good customer services rep arranged a full refund. Thank you

"Problem with delivery but customer services rep took the case on and provided a full refund. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

5/5

2024-09-04

Asiakaspalvelu

"Otin yhteyttä asiakaspalveluun erään tilaamani tuotteen johdosta ja yllätyin iloisesti kuinka nopeasti asiasta otettiin minuun yhteyttä. Asiakaspalvelija hoiti asiani oikein ystävällisesti ja tehokkaasti. Olen oikein tyytyväinen hänen apuunsa."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges