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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

5/5

2023-05-09

Great service

""Pablo" has been wonderful working with me on a resolution to a problem I had with an order. He was courteous and quick to assist me with my concern. He was more than eager to resolve my need concerning my order. I purchased a dress for my son's wedding and he help solve the problem. Thank you, Pablo! I think Light in The Box is a wonderful way to shop and the prices are amazing for quality purchases."

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5/5

2023-05-08

Satisfaction

"I am totally satisfied with the help of the customer service Especially from Mr. Ghazi, who calmly answered my emails on time."

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5/5

2023-05-08

Excellent Service, Great Quality Products

"We have bought a few items now from Light in the Box and every time we have been very happy. Recently we needed to expediate our order and the service was excellent and items arrived when we needed. Thanks so much, we will be ordering again."

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5/5

2023-05-08

i love this products

"this is very amazing . it was very helpful for me and customer support was amazing . they have very amazing and quality products and i love them . highly recommended for everyone . "

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5/5

2023-05-08

excellent site to purchase

"One of the best sites for online shopping, there are many varieties and prices too cheap I always buy clothes through this site and I have had no problem, the shipments arrive quickly, recently I bought some Oxfords Men's shoes and they are great, arrived in good condition as always and super cheap price compared to the market in my country, I recommend this site is the best, in all aspects of online shopping, customer service and low prices."

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5/5

2023-05-08

the delivery and support team

"I had recently purchased from online store and meet above expectations in their delivery and customer team .I got my delivery after 2 days placing the order . The quality is another thing I must say , its really good . They Ship worldwide for all many kinds of items like clothing, phones, toys, wigs, wedding items, etc. All things are available in their online shops . They had all type of payment options available "


5/5

2023-05-08

Best online shopping

"One of the best online shopping co pare to other online site. Last week i ordered a clothes for my lady and i got in a few days with very high discount and in a comparative prices. Recommend to use this services......"

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5/5

2023-05-08

Awesome

"I shopping in light in the box for a long time ,fast delivery ,price more cheaper that other e-commerce and the most important product 100% original
I'm so satisfied,highly recommended
"

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Verified
4/5

2023-05-07

My order for 3 men shorts

"2 out of the three shorts fit perfectly. Good price and a good look. Unfortunately, one short was too small. But lightinthebox offer a free return or a discount of 50% on my next order. Fair enough."

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Verified
5/5

2023-05-05

LightInTheBox. Best in test

"Very good and would not have been without . Waiting for the next to arrive in Norway and is looking forwared . Really good Shop on the Net"

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4/5

2023-05-05

Prompt resolution

"Had an issue with the quality of product recieved, Eleonora was very prompt in providing a satisfactory resoloution."

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5/5

2023-05-05

Great customer services

"My package gott Wings after arrival. After delivery investigations the cs agent decided to renew the order"

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5/5

2023-05-04

Great customer service

"Customer support was amazing.
Very helpful in ensuring my item arrived on time. And it was everything I had hoped for. Can’t be more thankful.
"

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1/5

2023-05-02

Kleid war enttäuschend, Kundenservice sehr freundlich

"Das Kleid entsprach leider gar nicht dem Foto. Camila vom Kundendienst hat sich jedoch sehr darum bemüht, eine für mich annehmbare Lösung zu finden. Was auch geklappt hat. Ein herzliches Dankeschön für Sie."

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Rep reply posted 2023-05-08
A rep from LightInTheBox, LightInTheBox, has responded:

“Lieber Kunde,

Das ist Megha, Leiterin des Kundendienstes von Lightinthebox.

Wir entschuldigen uns aufrichtig für das, was passiert ist. Wir ehren Sie als unseren geschätzten Kunden und hoffen aufrichtig, dass Sie hier ein hervorragendes Einkaufserlebnis haben.

Um Ihre Daten zu schützen und Ihr Problem zu lösen, geben Sie bitte Ihre E-Mail-Adresse und Bestellnummer an, damit wir so schnell wie möglich eine Lösung finden können.

Aufrichtig
Mega
Kundendienst”


Verified
5/5

2023-05-03

10

"Bra service . Lätt att komma i kontakt i kundtjänsten "

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