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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.42/5
Return/Replacement policy:
4.45/5

Verified
5/5

2022-11-02

Très satisfaite

"Produit de très bonne qualité. Délai de livraison respecté. "

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Verified
4/5

2022-11-02

Productos de calidad a buen precio pero tardan un poco en llegar

"Mi experiencia con un pantalón de chándal para mi hijo fue buena"

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Verified
5/5

2022-11-02

bonne expérience

"produits reçus conformes et bien emballés, délais respectés. merci"

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Verified
5/5

2022-11-02

Nice, nice & nice..

"I was surprised about the cheep price of my choosen arikel, and even much more about the nice quality and fast shipping!
I can definitely recommend this platform..
"

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Verified
5/5

2022-11-02

Veldig bra.

"Produkt som beskrevet. Klarna "

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Verified
4/5

2022-11-02

Very nice product, not easy to track

"It was very easy to buy, but later, when you want to track the package, the information is in Chinese, so, it´s impossible to have reliable information.
The product is exactly as described, size is perfect, I´m very pleased with my purchase
"

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Verified
5/5

2022-10-23

Happy Delivery

"I'm happy that I bought the sweatshirt on LightInTheBox"

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Verified
4/5

2022-11-01

Quality products, nice prices

"Very good quality of the products, only long time of sending the products.
Good communication en info about your order. I'm very happy about Light in the box.
"

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Verified
5/5

2022-11-01

shoes

"wonderfull red shoes, fit perfectly, delivery service good"

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Verified
5/5

2022-11-01

Very satisfied !!

"Large selection , good prices "

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Verified
5/5

2022-11-01

Good service

"Good service and , Good products"

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Verified
5/5

2022-09-20

PERFECT

"Perfect amezing fantastic Beautiful "

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Verified
5/5

2022-11-01

Super

"Nice product, received on time"

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Verified
2/5

2022-10-26

Un vestito è completamente diverso dalla foto e il tessuto è di pessima qualità

"Alcuni capi sono belli, altri sono molto diversi dalle foto e di bassa qualità di tessuto. "

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Rep reply posted 2022-10-27
A rep from LightInTheBox, LightInTheBox, has responded:

“Gentile cliente,

Sono Chloe, supervisore del servizio clienti.

Mi scuso sinceramente per la confusione e i problemi che le abbiamo causato.

Se i prodotti non corrispondono a quanto pubblicizzato, ci assumeremo la piena responsabilità e le organizzeremo un rimborso completo.

Le dispiacerebbe consigliarmi alcune foto degli articoli problematici per confermare il problema prima di procedere al rimborso?

Per quanto riguarda il vostro problema, al fine di proteggere le vostre informazioni e risolvere il vostro problema, potreste fornire il vostro indirizzo e-mail utilizzato per l'acquisto e il numero d'ordine, in modo che possiamo puntare a organizzare una soluzione il più presto possibile?

Cordiali saluti
Servizio clienti.”


Verified
5/5

2022-10-26

Personal customer service

"When I realised that I had ordered the wrong size, I emailed Light in the Box to ask them if they could change it while being sure deep down that such a big company would not pay attention to it. And, yet, within just a couple of hours, I had a very polite, personal and friendly reply and the confirmation that I wanted. Very impressive; thank you!"

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