"The experience here makes us feel very happy and enjoyable."
"I'm very happy with my orders for this year's Christmas.
I ordered LED lights for decoration and 3 warm jackets for my family, and it arrived very quickly, with a fair price and great quality.
I strongly recommend their service and I'll come back next holidays to get more of their products. I also loved their variety, which is amazing for people who are looking for any kind of products.
Congratulations!"
"My daughter is delighted with this website. We just recently purchased some boots and not only the price was much better than other online store and the quality was impeccable. Definitely, it is a good value for the price. We will definitely continue buying here. "
"I received my order very fast and was really happy with the dress I bought ! Highly recommended "
"I met this company accidentally when I was searching to purchase some clothing.
They have great promotions and quality of products was exactly what I expected.
Will certainly purchase more items from here, I liked them."
"I ordered a dress for my daughter's birthday, it was her on time and it is lovely, I will absolutely buy again and recommend it to my friends."
"I ordered a few items from this company, like a mouse pad. Products arrived on time, they were as the photos. Before doing this I contacted customer service to be sure there was a way to contact them and they answered right away. I highly recommend this company =)"
"I bought a Christmas gift for my friend, the shipping is fast, it's a nice experience. Will order again"
"This was a seasonal gift item for the wife. She was very pleased with the item and commented that it was a relief to have a Christmas sweater that did not jingle when she moved. I personally am glad she liked it as I did as well and at a reasonable cost for a stocking filler I was comforted that it was money well spent. Good value"
"WARNING!!! LIGHT IN THE BOX, MINI IN THE BOX AND PANDAMEEKHONG ONLINE SHOPPING ARE ALL A SCAM!!! THIS SITE IS A SCAM. THEY WILL STEAL YOUR MONEY. DONT DO BUISNESS WITH UNDER ANY CIRCUMSTANCES. THEY WILL TAKE YOUR MONEY WITH NO PRODUCT SENT. CUSTOMER SERVICE IS A SCAM AS WELL. THEY WILL NOT RESOLVE ANY ISSUES AND JUST KEEP YOUR MONEY. #ScamAlert #ScamAware
I will remove all of these bad posts if you refund my freaking money including expedited shipping."
"Awesome product. we spend almost every evening in the balcony and we required one warm yellow light which can bring my mood positively. Package in a perfect way. It is easy to unfold stars. Go for it."
"They never deliver my order nor refund my money. "
“Dear customer,
We apologize for the problem. Could you please provide us with your Order Number, so we can further check your problem? We will help you resolve the problem with our our greatest effort.
Thank you for your understanding and cooperation in advance. ”
"I placed an order and changed my mind. I decided they only sell knock-off garbage products. 5min after placing the order I requested a cancellation.
Trish Scully dresses:
https://trishscully.com/bella-rafaela-dress-belt-set-crimson/
Fraud dresses:
https://www.lightinthebox.com/en/p/kids-girls-active-cute-solid-colored-lace-long-sleeve-knee-length-dress-white_p8208432.html?utm_campaign=cartcross&prm=1.17.101.0&_ga=2.118525249.958254423.***-***-****-677041815.***-***-****
It has now been 4 days and two emails later and some jackanapes named Rui Machado gave some lame email noted below:
On Nov 25, 2020, at 02:41, Lightinthebox.com wrote:
2020-11-24 23:26 NEW REPLY
Dear customer,
Thank you for your message.
Please accept our sincere apology for any inconvenience caused, but your order is currently in the processing phase and will be shipped out within a few days.
We would like you to keep your order with us and we are willing to offer you REWARDS of 20% of the product cost as compensation if you can keep this order instead of cancellation.
Rewards are like discount coupons and can be used on your next order.
Do you accept our offer?
We look forward to your prompt reply.
Sincerely,
Rui Machado
LightInTheBox Customer Service
"
“This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction.
I had conducted new Ticket ID =22008633 in our ticket center and provide a solution for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.”
"Easy ordering, reliable delivery, high product quality.
100% recommendation. Thank you."
"Most vásároltam az oldalról, két alkalommal, mivel náluk találtam meg amit kerestem, elég jutányos áron. Nagyon elégedett vagyok a kiszolgálással, még visszatérek."
A rep from LightInTheBox, LightInTheBox, has responded:
“This is Customer Service Supervisor from Lightinthebox. I am really sorry that your order was not cancelled successfully. We sincerely apologize for what happened and all the inconveniences caused. We will take full responsibility of this problem. I will follow up this case and resolve the problem, in order to meet your satisfaction. Please don't be worried.
I had conducted new Ticket ID =22355663 in our ticket center and provide solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know your decision. Thank you for your cooperation.”