"Très satisfait de mon achat en ligne, service rapide et prix attractif. C'est super ! Merci"

"Thanks for your great and quick service. It is so much cool for me. "

"Their service is very good"

"My favourite I love it cause you can shop easily, log onto your account with no hassle of logging in again every time you go in, save products to your favourites or put reminders on them and much more! I love it but the only thing is you can't access all the products that you can on the p "

"Lightinthebox has been my number online store for a while now. Their customer service is very commendable. I have never had any cause to regret shopping from them. Thanks. "

"“ Excelente !!! Muito muito otimo!!!!"

"This is the best site i have ever used to shopping with the experience of shopping i can tell you that this app gave me a best discounts...and also lot of payments options gave me lot of way to get in to the good things in the world.."

"It was a fast, economical and safe shopping. Customer service was very helpful"

"Lightinthebox to be a serious company and that honors its commitments.This is the place for exciting, exquisite, and superbly made formal wear."

"Probably the best customer service i've ever had :)"

"Very Awesome Online shopping company.i bought a product from this company.i really like it"

"I ordered something simple, a watch strap.
The item was late, lightinthebox went out of their way to find my parcel even though it had no tracking number and I was able to receive my watch strap. Very helpful and greatful to the service I received."

"I always have amazing service with them, deliveries are always on time and I never have amy issues with sizes. Being from South Africa, I can highly recommend Light in the Box as a one stop shop as they use local courier and not our postal service. "

"Partial refunds and orders cancelled

I made my order on 1st of March... by the 12th of March i hadn't heard anything and my order was still marked as 'Processing' I messaged them on facebook AND email. at first i was told i would get my order within 10 days. them i was told that there was a delay and i would have to wait a further 28 days. then they changed their mind again and told me that it would 100% be posted on 13th. So i waited until 13th and it was still 'Processing' so i asked again whats going on. They then told me one of my items that i BOUGHT was out of stock and they were going to give me a PARTIAL refund for it. i asked for the full refund for the item that was cancelled but i still want the other item that is apparently on the way... they said they don't give out clothes for free and they have cancelled my other item too even though i wanted it. all i wanted was a full refund for the item i wasn't going to receive and now I've gotten nothing... honestly worst company i have ever dealt with never again!

UPDATE
Lightinthebox emailed me saying that there was a 'misunderstanding' and could i please delete my review as it may ruin business... THEY KNOW THEY ARE AWFUL! trying to get people to delete their reviews. by the way they havent done anything for me thye just ask i change my review to be more positive on the business even though my experience was less than poor! I stand by me review and there was no misunderstanding just poor business management"

"Order process simple - goods received as promised and garment colour and manufacture was perfect. I will definitely be using them again."