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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.44/5
Return/Replacement policy:
4.44/5

5/5

2024-09-23

Coruncanius so helpful

"How are they so lovely patient and helpful? I am blown away by the excellent customer service"

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5/5

2024-09-23

I was buying a ladis dress

"I was buying a dress one day.when i ordered the dress,i did not think that it would come so beautifully. The colour of dress is very nice and fittings too.thank you."

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5/5

2024-09-23

"Very nice product and their delivery is also very fast.....want to buy more"

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5/5

2024-09-23

promising site

"Lokks a very promising site it ship worldwide and have good quality products. I recommend!"

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5/5

2024-02-27

Amazing experience

"I really had a good experience having made a purchase from this website.I really like the fact that they treat customers well.This for sure is the best site in town."

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5/5

2023-07-24

Itss amazing

"I bought a dress from this website.its so amazing ..the material is so good . I loved it. Thank you for this opportunity."

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5/5

2024-09-21

Customer service

"I contacted customer service regarding an issue that I had with a dress I had bought. Their response was speedy. I was given a complete refund by my contact, Rui Machado, as well as told to keep the dress, along with sincere apologies that I was not satisfied. This is a very professional customer service department. I was very impressed. I'd say that anyone can shop with confidence that she will be well taken care of should she into any difficulties with the purchase."

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5/5

2024-09-21

Top customer service

"Disappointed with my jacket, Alejandro took care about my satisfaction and offered a total refund and the item for free. You can order with no fear."


5/5

2024-09-19

Now this is customer service!!!

"I recently ordered something from LightintheBox, which, upon arrival, was quite different in appearance from what had been presented on their website.
I informed them of my disappointment and requested info on arranging a return/refund.
I received a prompt response from Andrei in CS, and after a couple of brief message exchanges addressing options, settled on an arrangement that couldn't be beat.
Andrei was understanding...apologetic....and graciously accommodating.
If I could give him a 10 star rating, I would!!!!
"

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5/5

2024-09-18

Andrei, best customer service

"I needed to return an item and Andrei was very helpful with emails and swiftly sorted the situation. Great customer service."

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5/5

2024-09-18

Excellent customer service

"There was an issue with my order and I emailed Yuriy, and he took care of it immediately! Thank you so much. I can highly recommend LightInTheBox. "

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5/5

2024-09-18

Excellant service

"I ordered a jumpsuit and it arrived damaged through no fault of Lighin the Box. I worked with Luis and recieved very timely responses and excellant customer service to resolve my issues with the jumpsuit. Luis was super helpful and professional with every contact!!
"

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5/5

2024-09-18

Here's a short, positive review:

"Love shopping on LightInTheBox! Their affordable prices, trendy designs, and quality products have exceeded my expectations. Fast shipping, easy returns, and helpful customer service make it a seamless experience. Highly recommend for fashion-forward finds without breaking the bank! 5/5 stars""

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5/5

2024-09-18

Good and nice

"E-commerce platforms for clothing offer a vast range of styles, sizes, and price points. This sites for toys are great for finding unique items that might not be available locally. They often feature customer reviews and ratings, helping parents choose safe and suitable products. "

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5/5

2024-09-18

Excellent

"The are so great i got all my items intact and great quality. I will make no hesitation in ordering from them next time. Thanks so much "

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