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Product & services pricing
4.33/5
Chance of future purchase:
4.19/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.44/5

Verified
5/5

2024-06-11

Fast shipping, always as advertised

" Very happy with every purchase. Fast delivery and good customer service. Such a large choice offered. Something for everyone, great prices and promotions. Highly recommend LightinTheBox"

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Verified
5/5

2024-06-11

Light In The Box; A Customers Journey

"Sometimes you just get lucky when you’re just surfing the Web. I stumbled across LightInTheBox by chance. I had just come out of COVID, and as I looked at their line of mens clothing, I was casually looking at my closet, too. In my closet was nothing but jogging pants, t-shirts, runners etc. A collection of stuff suitable for social distancing. As I kept looking back, and forth, between their website, and my closet, I noticed some really quality shirts that I would really like to get. I hadn’t ever shopped online, and I was concerned about all of the horror stories a person hears about online shopping satisfaction. So I measured myself as well as I could, and took a chance on buying 2 of their amazing linen shirts. The delivery came sooner than I thought it would. When the shirts arrived I was very impressed, and satisfied. Moving ahead, I now own … let me count … brb … … yeah, so I now have 17 beautiful pieces of clothing, and I’ve purchased a few shirts for a few people as well. It was well worth my while to sign up for Gold status. No matter what I order it’s about a $7.50 CDN delivery charge. I think it cost me $35.00 or so to join. If a person thinks that companies that offer free delivery, and give you 5 bucks for a late delivery, if that is what you want, then that is what you’ll get. I will choose LITB each and every time. I trust them, their business model, and I have a long history of good service, quality merchandise and great customer service from them. I value LightInTheBox. I will continue to shop with them. I base this (my) opinion on them by what now hangs in my closet. Thank you for reading. A happy customer. Randy S"

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5/5

2024-06-11

Sharing my shopping experience

"Used this website since last 3 months. This is very user-friendly and it's interface is easy to understand. I purchased maximum clothes from here. The quality of the product is so good. Delivery is within time. If any problem arrives customer support quickly solved the issue."

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5/5

2024-06-11

Price and delivery experience

"According to price products are awesome...delivery is on time..."

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4/5

2024-06-11

Maintain good quality of all things and provide fast delivery service.

"Purchase clothes for self ."

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5/5

2024-06-11

Item was not as described however fast and polite comminucation and quick refund was received. Very happy with the service."

"Item was not as described however fast and polite comminucation and quick refund was received. Very happy with the service."
"

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5/5

2024-05-06

Superb

"Really this is amazing website .. I ordered something from this website and this is really good ..
They ship worldwide for all many kinds of items like clothing, phones, toys, wigs, wedding items, .. I would like to prefer everyone
"

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5/5

2024-06-09

Bad Item But Great Follow-up

"Item was not as described however fast and polite comminucation and quick refund was received. Very happy with the service."

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5/5

2024-06-09

Amazing Customer Service

"I had an issue with my order that was resolved and I am satisfied with the whole experience. Coruncanius was quick to help and also to keep things like this from happening in the future as well. That was extra helpful. Thank you so much! "

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5/5

2024-06-08

Andrei sorted a problem out to my complete satisfaction

"There was a problem with one of the items but Andrei sorted it all out quickly and efficiently "

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Verified
5/5

2024-06-08

Thank you

"Everything great, thank you "

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Verified
5/5

2024-06-07

Good quality

"Good quality and fair price of the goods."

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5/5

2024-06-06

excellent service

"Yuriy was responsive and efficient. Thank you!"

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5/5

2024-06-06

Rosane did a great job!

"I appreciate the fact that Rosane did follow through to my question and got a result, concerning sizing. I know that takes extra time and many customer service representatives would not go to this extra effort, so I really appreciate that. Excellent job! "


Verified
5/5

2024-06-06

Easy to use

"nice products to an affordable price"

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