"It is fifth time to buy from LightInTheBox ، what make the last hopping distinguished is rapid delivery to home , no more than ten days "

"was the first time buying items from this store, but sofar my best experience. When 2 of the items didn't fit, I contacted customer care, Andrei was in charge with my issue, and all I can say is that I have received the best and friendly support from him. Thank you Andrei"

"J'ai reçu un bijou que j'ai acheter dont une pierre étais manquante. J'ai écris au service à la clientèle pour faire part du problème avec photos à l'appui en ayant aucune attente.
A ma grande surprise, moin de 8 heures plus tard j'ai reçu un courriel de Coruncanius me proposant un règlement plus que satisfaisant. Et moin de 3 heures après j'avais confirmation de la part de PayPal que le remboursement proposé etais en route...
Que dire de plus que : WOW !!!
Franchement ... merci Coruncanius !!!"

"Une solution a été trouvée rapidement suite à ma réclamation"

"CORINCANIUS
has been very friendly, understanding and helpful.

As to your company’s activities I sent him the following remarks :
It is a benefit and even helpful for Europeans to purchase products from your country !
However it is in your very own interest to set acceptable standards on quality.

In European newspapers and TV - TEMU
is a major subject right now. Due to often very poor quality of their products and policy regularly regarded as fraud.

Kind regards

Claudius"

"First time order for daughter's prom. Needed it to arrive by the middle of the delivery window. Emailed Customer Service. Rachael responded swiftly and expedited my order. The dress made it in good time and fit with a minor strap adjustment. I am extremely pleased with the customer service and high quality of the dress. I feel very confident to order more items in the future. Thank you Rachael!"

"I ordered a dress and needed to change the color of the dress. I submitted my request a few hours after I ordered the dress. RachealOneBunne emailed me the same day and informed me that my request was taken care of. Thank you RachealOneBunne for your excellent customer service. "

"Thanks Coruncanius from customer service for the very good service regarding my reclamation."

"I have received an excellent service given by Amira Mostafa; she has answered me fast and acurately. She has given me all necessary and useful explanations and she has solved my problem at my satisfaction. She is a very good employee"

"I added a pair of slacks to my cart that was already in the cart. I emailed Customer Service and Racheal took care of my mistake like a champ. Thanks!"

"Did not receive the package I’ve ordered but the customer service was amazing, easy , and no hassle at all. Very fast with communication and very understandable, 5 stars to Rui Machado for helping out with this easy process keep up the good work."

"I would like to express my gratitude to Tatyana from customer service, who responded very quickly to the problem I had and, to my satisfaction, resolved it very quickly and efficiently. Thank you Tatyana! You are wonderful! Thanks to you, I can confidently continue shopping at Lightinginthebox.

- Emilia, Canada"

"Received a product that was faulty. LITB took responsibility and issued a 100% refund. Excellent."

"The responsiveness to queries is quick, helpful and answers what was asked quickly and completely.
Rosanne as the touchstone made the process easy.
Thank you
"

"it did not fit so getting refund"