"When I noticed an issue, Youssef was the one who quickly responded to me. I appreciate the professional and excellent job with helping me. I am completely satisfied with the quick resolution and service I received.
Youssef is definitely an asset and is a shining example of the words, "Customer Service"..
I have loved everything I have ordered and look forward to continuing to do so..
Thank you again Youseff for your assistance,
"
"was just was i was expexting, sizing was well indicated and it arrived 2 weeks earlier than what i thought "
"Always good to handel whit you :-)"
"Go on this way! Great performance!"
"I ordered an item and it arrived quite quickly"
"Great customer services. I wanted to change the shirt I had so I sent a message in the order form and I got a very friendly email back with no hassles at all. It was done! They are very responsive and kind. I would highly recommend them!"
"I have never had a complaint about any of the orders I have made. This last time unfortunately I ordered 2 by mistake. I contact them by email and within 1/2 they had replied, sorted out the issue, refunded my credit card and everything was back on track unlike other sellers I have purchased from. Where once you click the bought button it takes 3 days for a reply and as far as they are concerned to order was written in stone and can’t be changed. I will now use them again but will always come back to Light in the Box "
"Having had some issues with this company, I have been very pleased with the on coming results…this has been dealt with an agent named Coruncanius, this person has dealt with my case with a professional and sincere approach! I will certainly be buying again from this company …Alice Trickett"
"This is my first time buying anything with
LightInTheBox. It was a great site to deal with. Good selection of items, easy to navigate, great prices, and fantastic customer service. I made a mistake ordering the correct size and had to change it. I was able to do so easily without any issues thanks to Coruncanius who assisted me. I’m looking forward to my next purchase. Thank you again!"
"A glitch resulted in two items of the same color being ordered. My phone operating system was experiencing difficulties with the website as well. The customer service rep quickly responded to my request for assistance and quickly corrected the order. Thanks."
"Coruncanius provided excellent prompt service. Thank you for assisting me with my order. "
"W LightInTheBox kupiłem już kilka sztuk z garderoby i jestem z zakupu bardzo zadowolony: zarówno bluzy jak i spodnie są dobrej jakości, rozmiar się zgadza, ceny są przystępne a produkty dobrze skrojone. Bluzy trafiły w mój gust- lekkie, ciepłe i wygodne. Można też skorzystać z częstych promocji. Ostatnio kupiłem 3 T-Shirt z długim rękawem i czekam na dostawę. Będę dalej tu kupować i gorąco polecam tego sprzedawcę!"
"They sent us the wrong product, but offered a solution. Unfortunately, the solution did not workout so they refunded all our morning (including shipping) and let us keep the product anyway. We can't use the product (too big), but we may be able to pass it on to someone who can wear it. "
" I returned my item to a wrong address and SOUMAYA helped for my item to be redelivered to me. I would have lost my item. Thank you."
"I was abit sceptical about buying online from Light In The Box even though they have such beautiful things. Unfortunately what I ordered was not what I received size wise, but once Coruncanius, the Service Officer that picked up my email, got hold of my issue I received excellent service with a very quick resolution. I turned from never wanting to use this company again to definitely wanting to purchase goods again. Well done Coruncanius great service from a happy customer "