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Product & services pricing
4.34/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

5/5

2023-09-05

It's really a nice experience.This site are amazing. I really like this site.Very useful websites .

"It's really a nice experience.This site are amazing. I really like this site.Very useful websites ."

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5/5

2023-09-05

Useful app

"Very good experience with best product. "

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5/5

2023-09-05

"Very good experience with the site. Customer service is awesome. "

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5/5

2023-09-05

Feedback

"Very good site for online shopping."

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5/5

2023-09-03

הודות לניקיטה על השירות המקצועי.

"שלום לכל צוות התמיכה וההנהלה שלו! אני רוצה להודות לניקיטה על השירות המקצועי, הידידותי והאדיב. זה כל כך מגניב כשמכמה מילים פשוטות בהודעה שלו, הרגשתי שהחרדה נעלמה מיד וכבר חייכתי בתגובה לניקיטה לא מוכר לחלוטין. בכבוד. נפגש שוב בקרוב באוטר שלכם"

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Verified
5/5

2023-08-20

Excellent service

"Camila supported excellently, was a great trouble shooter doing research about the lost parcel. Any answer was responded immediately. Just a great service to make the client feel good - congratulation"

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Verified
1/5

2023-09-03

Viks

"Za każdą wysyłkę słono się płaci więc nara "

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Rep reply posted 2023-09-04
A rep from LightInTheBox, LightInTheBox, has responded:

“Szanowny Kliencie,

Mówi Megha, kierownik obsługi klienta w Lightinthebox.

Serdecznie przepraszamy za to, co się stało. Czcimy Cię jako naszego cenionego klienta i mamy szczerą nadzieję, że zakupy tutaj będą dla Ciebie wyjątkowym przeżyciem.

W związku z Twoim problemem, aby chronić Twoje dane i rozwiązać problem, czy mógłbyś podać swój adres e-mail użyty przy zakupie i numer zamówienia, abyśmy mogli jak najszybciej znaleźć rozwiązanie?

Z poważaniem
Mega
Obsługa klienta”


5/5

2023-09-02

Great Customer Service

"Great working with Youssef. All of my issues were resolved"

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5/5

2023-09-02

Excelente servicio al cliente

"Estoy muy satisfecha, pues la agente Manuela, siempre se condujo de manera atenta y respetuosa a pesar de mis reclamos.
Se recibió la compra tal y como ella me había dicho (plazo de 3 meses)
Excelente servicio al cliente, sigan así.
"

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5/5

2023-09-02

Camilla war großartig

"Gute Beratung, alles erklärt, individuelle Lösungen und alles sehr schnell und zuverlässig. Ich bi sehr zufrieden mit dem Service (speziell Camilla) und werde weiter einkaufen "


5/5

2023-09-02

Hohe Kundenzufriedenheit

"Ich habe mit LightInThe eine sehr kundenfreundliche und kullante Erfahrung gemacht. Ein Artikel hatte einen funktionalen Fehler, das Kleid konnte nicht getragen werden. Innerhalb kürzester Zeit würde reagiert und es erfolgte die Erstattung des Betrages. Herzlichen Dank an Camilla für Ihr Engagement und das tolle Sonderangebot!"

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5/5

2023-09-02

Excellent customer care.

"I had to return a faulty item. The service I received from Manuela was excellent. Great communication and a fast, friendly response. I am a new customer to Light In The box and after such great customer support I will most definitely be buying from here again. Thank you Manuela.
Eileen
"

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Verified
5/5

2023-09-01

Dlaczego zawsze jestem zadowolony?

"Fajnie i profesjonalnie przedstawiona oferta. Krótko, najistotniejsze informacje i zdjęcia pokazujące najważniejsze cechy produktu. Rozmiary zawsze zgodne z zamieszczoną tabelą rozmiarów. Kolory na zdjęciach zgodne z kolorami produktów. Jakość zawsze satysfakcjonująca. Zakup i płatność są proste, jasne, bez żadnych zawirowań. Na zakupione rzeczy nigdy nie czekam długo. Przesyłka odpowiednio zabezpieczona. Nie potrafię znaleźć nic działającego na minus."

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5/5

2023-09-01

Helpful customer service

"The shirts were the wrong size and a refund requested, Manuela was very helpful and organised it all. Thank you."


4/5

2023-09-01

Satisfied with the customer service by Luis but ...

"... the shippment too much long !!! "

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