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Product & services pricing
4.34/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
5/5

2023-08-22

Everything was perfect

"All the items I received was exactly as the picture showed. Surprisingly good quality too. The shipping wasn’t too bad either given I live in Europe. Overall really happy. "

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Verified
5/5

2023-08-22

I’m in love with LightInTheBox

"I made my first purchase with LightInTheBox by chance, but later I became a regular customer because I was impressed with the quality and good price of the goods. I highly recommend LightInTheBox guys. Go shopping!!!"

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5/5

2023-08-22

Customer Service is top notch,

"Alena was awesome in expediting my order. I was going on vacation and needed these items desperately and she made it happen before my departure. Great experience working with her."

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Verified
5/5

2023-08-22

Excellent products and stellar service

"I have been buying regularly from LightInTheBox and they have almost everything you can imagine.
It is like Amazon but way cheaper prices. The primary consideration was the shipment has to come to Kuwait and it is usually associated with huge shipping costs. LITB made it cheaper, convenient and fast. My shipments arrive way faster than amazon ships it to Kuwait by the fastest route.

There was time for a missing product and I got a replacement without any charge and shipping cost. This is totally awesome.
The service center was in constant communication until I got my replacement.
These guys provide extraordinary unheard service.
"

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5/5

2023-08-22

Excellent customer service from Theo

"Their shirts run small so order at least 1 size up. There was no issue with my return and $$ was refunded plus the return shipping within days!!!! "

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5/5

2023-08-22

Excellent

"It's really great.I really like it."

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5/5

2023-08-22

Genuine Website

"I love using this site. This site has helped me a lot for choosing the righteous one for me."

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5/5

2023-08-22

Mytra

"Very good service and quality is very good
"

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4/5

2023-08-22

Great customer service

"just joined LightInTheBox, and got the first shipment with a couple of wrong-size outfits; I was upset. Theo, the Customer Service staff, patiently and promptly replied to my concerns and reassured me the second shipment will re-go through quality control before shipment. Consequently, I received the second and third shipments without the same issue. Now, I am confident in continuing to order products from LightInTheBox .""


5/5

2023-08-22

Excellent

"This is really helpful.i love it."

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5/5

2023-08-22

I like the all products .. i recieved good quality i have ordered...

"I am very satisfied i loved ur products. Good quality ."

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5/5

2023-08-22

Excellent website.

"Nice products ..I loved all of these"


5/5

2023-08-22

Great customer service

"Beautiful up to date design’s for women’s fashions from Light in the box
"I have ordered several times from Light in the box and will continue to do so. It was with a little trepidation I placed my first order. The clothes are shipped from China with various choices for delivery. You do pay for delivery, but when you compare the delivery with the price of your item, prices cannot be beat very fair indeed. If I have had a question it is always answered quickly within 24 hours. On my last order my invoice was for multiples on two items. I emailed and the very efficient Oleg from customer service answered me. We went back and forth once or twice to make sure we were talking about the same thing.This was resolved quickly, professionally and to my satisfaction. I am a repeat customer and will continue to be in the future. Thank-you to Light in the box and of course to Oleg."
"

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5/5

2023-08-22

Best in the world

"The interface and the quality of everything is the best i am in love with it ....Best in the world"

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5/5

2023-07-18

Very nice site

"Really good and unique site.really helpful."

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