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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.44/5
Return/Replacement policy:
4.44/5

5/5

2024-04-09

Great service

"Quick and efficient customer service, very satisfied with their help with my order. Thank you!"

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5/5

2024-09-09

Online shopping experience review.

"Online shopping is highly convenient, offering a wide variety of products and the ability to compare prices easily. It saves time and provides access to deals not available in physical stores. However, challenges like delayed deliveries, product mismatches, and complicated return processes can be frustrating. The inability to physically inspect items before purchasing is a drawback. Despite these issues, online shopping remains a popular choice for its convenience, variety, and ease of use, especially for busy shoppers."

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5/5

2024-09-09

An amazing experience...

"Very good and useful site it is ...very satisfied I am...im very much helpful fromthis site..very reasonable price and good quality products.."

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5/5

2024-09-09

Good experience

"Generally they ship worldwide for all many kinds of items like clothing, phones, toys, wigs, wedding items, etc.
I purchased clothes and wedding items from this online platform .All are good to go.
"

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5/5

2024-07-29

Recommended site!!!

"Amazing site ...I purchased clothes from this site and it's quality is really very good..I also purchased wedding items and it was awesome...fully satisfied with the site!!... totally Recommended!!"


5/5

2024-09-09

Great services they provide

"Great services they provide they send worldwide items at a reasonable price and premium products thanks "

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5/5

2024-09-09

Excellent Service

"The agent who helped me was Coruncanius. He was very prompt and extremely courteous, and handled my issue to my complete satisfaction. I would be happy to recommend Light In The Box to my friends."

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5/5

2024-09-05

Great at fixing delivery issues

"Eleonora fixed my delivery issues ASAP. Highly recommend. "

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5/5

2024-09-05

Customer satisfaction !

"Just want to sayI had ordered for the first time with them a special outfit for my event .The delivery was in time in fact even earlier than expected .
I did have interaction with customer service rep by the name of Silvia and I must say that her customer service was excellent ! My question s and concerns were immediately addressed and very promptly resolved . I would also like to add that It was nice to have such courteous and professional assistance during my email correspondence. This employee made such a positive impression so I will for sure be a return customer . Thank you.
"


5/5

2024-09-04

great service

"i ordered two items .. and while i decided not to keep them ... the return process was terrific. Sylvia .,. in customer service was super helpful and made it so easy to get a refund... I didnt expect it to be so easy . so often when ordering from overseas .. it seems like returns are impossible .. not with these folks.. it worked liek a clock .. thanks!"

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5/5

2024-09-04

Problem with delivery but good customer services rep arranged a full refund. Thank you

"Problem with delivery but customer services rep took the case on and provided a full refund. Thank you. "

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5/5

2024-09-04

Asiakaspalvelu

"Otin yhteyttä asiakaspalveluun erään tilaamani tuotteen johdosta ja yllätyin iloisesti kuinka nopeasti asiasta otettiin minuun yhteyttä. Asiakaspalvelija hoiti asiani oikein ystävällisesti ja tehokkaasti. Olen oikein tyytyväinen hänen apuunsa."

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5/5

2024-09-04

Great Outcome

"Coruncanius was really polite considerate and did everything possible to get me a really great positive outcome"

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5/5

2024-09-04

Awesome Customer Service

"Rosane went above and beyond to help assure I will receive my items in time for a wedding and I really appreciate the excellent customer service over a holiday weekend! This is my first shopping experience with LightInTheBox and they are top notch!

Thank you Rosane!
"

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5/5

2024-09-03

Support team is very helpful

"I contacted support team because I had some problems with my purchase.

Eleonora from support team helped me a lot.

I have got my money back within 1 hour and the item I hadn’t send back.

Thank you for such a great service!
Sincerely
Valeriia
"

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