"Received my order in a timely fashion. Accurate sizing and description of the item. "

"Très belle robe qualité exceptionnelle "

"I am an elderly widow, no longer able to drive, so I rarely get out to the shops, & when I do I can never find anything close to what
I'm looking for ! But, shopping at LightInTheBox is a pleasure, & I always find something nice ! The selection is lovely & the quality
is good !...and the prices are unbeatable ! Thanks, LightInTheBOx ! B.Vogler"

"Very nice clothing. You really need to read the sizing charts for each piece. I am in Canada and find the shipping takes a long time but other than that I am extremely happy with all my purchases so far "

"I have been shopping with LightInTheBox for a few months now, and during that time, I have purchased various types of clothing, shoes, handbags, and jewelry. I was particularly attracted to the line of clothing that I saw on their Website, as it was both attractive and definitely well priced! Even though I have had a few issues with clothing sizes, Customer Service has always been available to assist me and has taken care of my issues in a very timely and acceptable manner. The only downside for me, at least in the US, is the long period of time that it takes from placing an order to finally having it shipped out and delivered. I have to say that I am very spoiled because I am also an Amazon Prime member, and I am able to receive orders on the same day or within a day or two. I find that I become very impatient if anything takes more than one week to receive. Other than the shipping time, everything else is great, and I highly recommend checking out LightInTheBox to everyone--women and men!"

"My clothes are ok but my hairpiece pony tail is nothing like the picture.
I'm very upset because I want a refund or exchange for the right one. Return made too hard."

"I have really enjoyed the lights they are small enough to put anywhere and bright "

"My first order was a couple shirts for my husband that turned out to be off sized. The company offered options of either returning or keeping the items and getting a partial refund. Due to the cost of mailing back I chose the second option. The partial refund was credited almost immediately. I've ordered several items since then and have loved the pieces. I'm hooked!

My last order I loved the item so much I immediately ordered two more of the same in different patterns."

"Great product, fast delivery, at a good price, will be back! Count on it"

"I have had several orders with LITB. Each time I pleased with the quality of the material. I also want to emphasize how beautiful the patterns and colors are! I’m a huge fan of your clothing.
Two areas that kept me from giving a 5 star rating are the shipping times and sizing. It seems to take over 2 weeks to get my order. Also, the sizing is different for each item, I need to double check the sizing chart every time s to make sure it’s will fit.
"

"Great deals, fast shipping considering that everything is coming from overseas. Plus great deals! "

"I had issues with my order , and had talk serval times with customer service ( I’d say that the bad point is that they didn’t have a phone number that can make the interactions with the service easier)
When they received back my package , they didn’t contact me ( it lasted 4 months) .
But once I did again I can say that everything was pretty quick , and solved in two days
Thanks you Luis for your help


Would I recommend this app ? Well .. if they have a peculiar and cheap product and that you are a bit patient , yes , because even tho it takes time it ends up solved

But in case of “an emergency” , -and it was my case- I would recommend other web sites that ship the products a bit quicker

- At least that was my experience with them from Spain- "

"Any time I had an issue this customer service team responded almost immediately and strived to make their customers happy! I can’t say enough about how helpful Theo and the rest of his team went out of their way to resolve any issue I had. A+ on customer service!
"

"קבלתי שרות מעולה. חברה טובה ומצויינת."

"Very nice website. Really very good."