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Product & services pricing
4.33/5
Chance of future purchase:
4.20/5
Shipping & packaging:
4.06/5
Customer service:
4.43/5
Return/Replacement policy:
4.45/5

Verified
4/5

2023-07-05

Clothing

"I love the variety of colors and designs, they are limitless! The material is very nice and easy to wear.
Unfortunately, the sizes are not true. It is very hit and miss. I have ordered two items, different colors and one fit and the other ones I couldn't begin to even get it on. So I buy something and if I like it I order again, to try and get better fit. The ones that don't fit I donate, as it is beyond too expensive to try to return any item. Or I give it away.
With long sleeve items, I found an elephant could wear them. But the clothes are cheap enough to hit and miss. So Good Luck!
"

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Verified
5/5

2023-07-05

Very Good Experience

"Received the items in a timely manner and they were just as described on their website. The fit was perfect too."

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Verified
5/5

2023-07-05

I Have Been a LITB Customer for over 5 years

"I have been ordering for over 5 years now. I have found that clothing runs small so I order larger sizes. Wigs need to be trimmed.
I love the shoes and purses that I have received from LITB.
"

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5/5

2023-07-05

Quick Response

"I was very impressed with the timely response i received from Rosane. I had a question regarding an item, color change and turn around time. The next day i received a message that my order would be expedited and the changes were made. I ordered from Light in the Box before and the dress was fabulous and delivered on time. Thank you Rosane. I "

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5/5

2023-07-05

Good

"Bought a jacket to small but swiftly sorted"

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Verified
5/5

2023-07-05

Great Service

"Once again LightInTheBox has provided great service and products. I have made several purchases before and each time they have been beyond fast and accurate with their service. Great quality!"

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Verified
4/5

2023-07-05

9 items

"I purchased 9 items with LightInTheBox. The shipping took over two weeks . Most of the items were of satisfactory quality . A rain jacket was disappointing it did not keep me dry. A pair of shorts even though Medium were way too small. The packaging is well done but delivery is slow even though I pay for my items to be delivered. "

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Verified
4/5

2023-07-05

my thoughts

"for the most part it has been good.
But the cloths sizing is so different on each item, tops, shorts, pants, men & women. Out of many orders I've only had a couple fit proper.
"

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5/5

2023-07-05

Merci beaucoup

"Je suis tres satisfaite des informations concernant mes commandes
Merci beaucoup Soumaya
"

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Verified
5/5

2023-07-05

Excellent service

"All of my stuff came quick and with no issue , highly recommended, lots of great deals here"

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Verified
5/5

2023-07-05

Client satisfait!

"Nous avons effectué trois commandes de divers vêtements décontractés pour mon épouse et moi. Dans tous les cas le choix s’est avéré très bon et les grandeurs correctes. Nous commanderons à nouveau."

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Verified
5/5

2023-07-05

Great place to shop

"I made my first order and I was making my second order up before I even received my first. I was so excited about the items and the prices that I made the second order up before I received the first one.
And then I started to receive my packages from Light in the Box. WOW WOW WOW!!! Love the items and live love love the prices. Lol
After my first big order and the second big one, I made 2 more smaller orders. They should be here soon. The orders come in very fast.
I definitely will continue to buy from them. The prices are great. The items are WOW derful and Customer service is so fast. Great place to shop.
"

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Verified
4/5

2023-07-05

Cheap, cute, clothes. Slow shipping, but good customer service

"It's slow shipping, but I wasn't in a rush. The clothes arrived for cheap prices and were super cute, There were some that didn't fit, but instead of paying the postage fee to send it back (which was quite pricey) they were able to give me partial credit for the items and I just donated the clothes and gave a couple to my Mom, so, great customer service on that."

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5/5

2023-07-03

Javier

"Thank you for the good service"

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5/5

2023-07-03

Buying clothes

"I rarely write a review, but in this case I decided to write. When I need to buy something on the Internet, I spend a lot of time searching for a suitable resource for me to make a purchase there. 4 things are important to me.

1. Price.
2. Quality.
3. Speed of delivery.
4. Reliability.

This time, when I needed shorts, I chose this particular store according to my parameters. The first thing about the price was very surprising to me that you can buy very inexpensive and with a huge discount shorts. Secondly, when I got the shorts, I really liked their quality, they turned out to be made of very soft fabric, the seams were smooth and the pattern was of the correct geometry. And also my goods were delivered surprisingly very quickly even earlier than it was written on the website and I was pleasantly surprised. When choosing my product, I had questions related to the size. All my questions were answered very clearly and in a timely manner without any delay. I was pleased to communicate with a consultant named Amira Mostafa. I was very pleased with my shorts, I will continue to order on this site. I don't know about the rest of the products on this site, but if I need shorts or clothes, then I won't spend a lot of time searching all over the Internet, but first of all I will go to this site.
"

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