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Product & services pricing
4.39/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.23/5
Customer service:
4.66/5
Return/Replacement policy:
4.09/5

Verified
5/5

2024-10-07

Fantastic customer service

"Excellent customer service AND GREAT PRICES"

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Verified
5/5

2024-10-07

Incredible service

"This is without a doubt one of the easiest companies to work with. The customers service is exceptional, prices are unbeatable, and selections immense. "


Verified
5/5

2024-10-06

Whats not to like

"Biggest selection Online or Not. Price is great. Website is easy to navigate and very helpful"

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Verified
5/5

2024-10-06

best pricing

"fantastic live chat and great pricing will recommend to family and friends."

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Verified
5/5

2024-10-06

Easy process

"Helpful and easy process to get a replacement part"

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Verified
5/5

2024-10-06

Awesome customer service!

"I found a chandelier at another store that was giving me a free small desk lamp in addition. I mentioned this to customer service at Lighting new york and they decreased the price of the chandelier to "match" the deal so I got it from here. Great service! "

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Verified
5/5

2024-10-05

Awesome ex

"Chat staff were very helpful . Followed up and completed the order."

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Verified
5/5

2024-10-05

A quick and positive experience

"I wanted to order an item that was out of stock. I reached out in the online chart feature and communicated with "Cody". Cody was very helpful. Let me know and anticipated ship date for my order, answered all my questions in less than 5 minutes, placed the order for me and sent me a link to pay. Very qick and easy. Now just a matter of waiting for my order to arrive (I did nt need it right away - so not a problem).

Thanks Code and LNY.
"


Verified
4/5

2024-10-05

Easiest shopping ever

"Customer service is super responsive on chats and prices will not be beaten as they have a great price match guaranty. Will be back for more."

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Verified
5/5

2024-10-04

Very satisfied

"Great customer support via chat! "


Verified
5/5

2024-10-04

Great Service

"Customer service representative really helped!"


Verified
5/5

2024-09-29

Glowing review

"Thanks Tessa so much for helping me purchase a compatible light kit for my ceiling fan "


Verified
5/5

2024-10-04

Potty light

"Had a great experience with their representative."


Verified
1/5

2024-10-04

PayPal failed

"I couldn't use paypal because the address on paypal didn't match. But there was no way to correct it. It was probably a minor thing like Drive vs Dr. but your program couldn't handle it. So I tried chatting. That was even worse. The Customer Service had no way to see my order and no way to adjust it unless I went back. I really didn't want to go back. But I did and checked out with a credit card. I really wanted to use use PayPal."

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Verified
5/5

2024-10-04

Fast service

"Was able to complete my purchase using prior sales order and customer rep had a quote in under 1 min."

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