"Excellent customer service AND GREAT PRICES"
"This is without a doubt one of the easiest companies to work with. The customers service is exceptional, prices are unbeatable, and selections immense. "
"Biggest selection Online or Not. Price is great. Website is easy to navigate and very helpful"
"fantastic live chat and great pricing will recommend to family and friends."
"Helpful and easy process to get a replacement part"
"I found a chandelier at another store that was giving me a free small desk lamp in addition. I mentioned this to customer service at Lighting new york and they decreased the price of the chandelier to "match" the deal so I got it from here. Great service! "
"Chat staff were very helpful . Followed up and completed the order."
"I wanted to order an item that was out of stock. I reached out in the online chart feature and communicated with "Cody". Cody was very helpful. Let me know and anticipated ship date for my order, answered all my questions in less than 5 minutes, placed the order for me and sent me a link to pay. Very qick and easy. Now just a matter of waiting for my order to arrive (I did nt need it right away - so not a problem).
Thanks Code and LNY."
"Customer service is super responsive on chats and prices will not be beaten as they have a great price match guaranty. Will be back for more."
"Great customer support via chat! "
"Customer service representative really helped!"
"Thanks Tessa so much for helping me purchase a compatible light kit for my ceiling fan "
"Had a great experience with their representative."
"I couldn't use paypal because the address on paypal didn't match. But there was no way to correct it. It was probably a minor thing like Drive vs Dr. but your program couldn't handle it. So I tried chatting. That was even worse. The Customer Service had no way to see my order and no way to adjust it unless I went back. I really didn't want to go back. But I did and checked out with a credit card. I really wanted to use use PayPal."
"Was able to complete my purchase using prior sales order and customer rep had a quote in under 1 min."