"Customer service was very helpful. I'm looking forward to getting my pendants. "

"As a designer working with various companies to see a client’s vision come to life, it is so rare to find a company whose representatives are all so kind, courteous, thoughtful and accommodating. I’ve spoken with several different reps over the past few days getting an order ironed out and every single person I spoke with jumped through hoops to see that I and my client were exceptionally served through the process. I appreciate (rare) exemplary service and so appreciate receiving it from Lighting New York and their staff. Carol, Cody and (I think?) Nadia were all wonderful! Thank you!"

"Best pricing, great customer service!"

"Thank you to the person that help me with the order "

"Placed the items in my cart, hit request quote and moments later I received a quote to my email. Been shopping the same lights for days now and this beat the best price by $90. I will be back"

"i received the best price available by using the chat- thanks Cody!"

"The product I ordered was no longer available from the manufacturer but they found me a newer replacement item and offered a discount for the inconvenience.. Although many might think this is the right thing to do, it is far from the norm in today’s age of marginal customer service. Thanks for a great experience."

"Usually a chat box annoys me but this one was prompt and had great answers! "

"I called another lighting company and they did not have anyone to answer the phone to help me with my order and I realize the light that I wanted was made by a different company so I should be able to order that light anywhere. So that’s when I found lighting New York and I was able to get the help I needed had my questions answered and placed my order at the end of the call. Thank you for being available and great help."

"Received all items in timely fashion and very satisfied"

"I loved the online customer chat and expedited shipping!"

"The lights were delivered in well packed boxes, no damage and they were exactly as advertised. Best price around and quick shipping."

"The constant popup asking me to chat asking me if i need help is very annoying."

"Good selection, easy checkout, and quick resolution with a in-house customer service agent to correct an order that wasn’t exactly what I was expected. "

"We are in the process of remodeling two of our bathrooms. I received personalized, attentive customer service. Thank you!!

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