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Product & services pricing
4.40/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.24/5
Customer service:
4.64/5
Return/Replacement policy:
3.91/5

Verified
3/5

2024-11-07

Accurate delivery date. No

"Liked there vast selection of lights, but the delivery dates are waaay optimistic Waited an extra month past the published date "

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Verified
5/5

2024-11-07

Lost but found

"For more than a year we have looked for a replacement. Found the right pendant and then found it at an even better price at Lighting New York."

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Verified
5/5

2024-11-06

Great customer service

"The rep quickly answered all my questions so I could order the chandelier immediately"

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Verified
5/5

2024-11-06

Order feedback

"Love the look of product and it was easy to order. "

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Verified
5/5

2024-11-06

Great Customer Service Support Team

"Quick reply every time great customer service "


Verified
5/5

2024-11-05

So user friendly

"This company is so easy to deal with and everyone is very helpful !"


Verified
5/5

2024-11-04

Glass replacement

"Customer service quickly found me the replacement I needed and sent me a hassle free link to order."

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Verified
5/5

2024-11-04

Chatted online and had product within the week

"Was helped via online chat room and product arrived undamaged and fit perfectly within the week. It was a very quick and stressless experience. Thank you!"

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Verified
5/5

2024-11-03

Satisfied Customer - so far :)

"Customer service people were helpful and the price seems fair. Hope delivery goes as well."

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Verified
5/5

2024-11-03

Very helpful customer chat service

"If it weren't for the help I received through the chat service, I would have sourced the item somewhere else.."


Verified
5/5

2024-11-02

Light Bulbs

"It was basically easy to make the purchase"

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Verified
5/5

2024-11-02

Great service and assistance!

"I needed a longer down rod to accommodate my tall ceilings. I received excellent service from the chat line which made it very easy and fast.
I just ordered my fixture and looking forward to seeing it arrive.
"

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Verified
5/5

2024-11-02

Gator Girl

"Simple and easy! Great pricing! Love the free shipping! Can’t wait to see it in my room!"


Verified
5/5

2024-11-01

Great customer service

"My chat questions were addressed by a competent employee who immediately provided a competitive quote, closed my deal and timely shipped my order. Very impressive
"


Verified
5/5

2024-11-01

Easy to navigate website - helpful customer service and all the products shipped were well-protected - they arrived in great shape!

"I put it all in the title!"

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