"I purchase a fixture and found that it was on sale a week later. Using their chat feature, De'Borah (agent) was able to credit me back the difference without any hassles. I would purchase from Lightopia again!"
"Search is easy option are many thank you!"
“Hello,
We appreciate your kind words! We strive to make shopping a seamless experience.
The Lightopia Team”
"It was Easy peasy puppy dog sneezy"
“Hello,
We're so glad to hear you had a positive experience.
The Lightopia Team ”
"Bad because I didn’t receive my discount for sign off"
“Hello,
I have discounted your order by 15 percent and emailed you a new order confirmation.
The Lightopia Team ”
"I really liked the product selection on the site. It is easy to use, However, I wish there was a way to send a greeting as I am sending it as a gift and they will not know who sent it."
“Hello,
We appreciate you contacting us and bringing this to our attention. I have escalated your review to see if this is something we may be able to do in the future. We value your feedback and will use it to enhance our customer experience.
The Lightopia Team”
"Opal was very helpful and let me know they you did have the kuzco Amara linear in stock, so I ordered it and can’t wait to receive and install it before Christmas! "
“Hello,
We're so glad to hear that you had a positive experience. We appreciate your kind words about Opal. We're committed to providing excellent service.
The Lightopia Team”
"I can’t wait to see these fixtures installed in my new kitchen. "
“Hello,
Thank you for taking the time to share your positive experience. I hope they look great.
The Lightopia Team”
"I phoned Customer Service and my call was quickly picked up. The rep was able to help me with a discount code, and I placed my order. Very satisfied. Thank you"
“Hello,
We are thrilled to hear about your positive experience with our online shop. We strive to provide our customers with a seamless and enjoyable shopping experience, and we're glad our efforts have paid off in your case. We appreciate your kind words about our website, shipping, and product quality. Your feedback motivates us to continue delivering exceptional service.
The Lightopia Team”
"Love it! Great price and fast shipping. "
“Hello,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
The Lightopia Team
”
"My discount code WTW7113520Q0 didn't work "
“Hello,
Your feedback matters to us. I'm sorry to hear we missed the mark this time. I see that we discounted your order by 15 percent.
The Lightopia Team”
"i've been eyeing this table lamp for 12 months. excited to finally find it on lightopia for a reasonable price."
“Hello,
Thank you for taking the time to share your 5-star review with us. We are delighted to hear about your positive experience with us.
The Lightopia Team”
"Great experience it was a easy "
“Hello,
Thank you for taking the time to share your 5-star review with us. We are delighted to hear about your positive experience with Destiny.
The Lightopia Team”
"Quick and efficient. Thank you."
“Hello,
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
The Lightopia Team
”
"I ordered pendant light from Lightopia. Great selection, great prices, and easy to order."
“Hello,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
The Lightopia Team”
"I was searching for a large outdoor ceiling fan for a new barn/garage structure. Found this perfect style with a great price and free shipping. Can't beat that at any other website!"
“Hello,
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
The Lightopia Team”
A rep from Lightopia, Apyles, has responded:
“Hello,
We are thrilled to hear about your positive experience with De' Borah. Knowing she went above and beyond to meet your client's needs is terrific. We appreciate your kind words and will share your feedback with De' Borah.
The Lightopia Team”