ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.21/5
Chance of future purchase:
4.37/5
Shipping & packaging:
4.63/5
Customer service:
4.57/5
Return/Replacement policy:
4.69/5


Verified
5/5

2024-11-15

Effective

"Quick and efficient. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-11-15
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team


Verified
5/5

2024-11-15

Great Prices

"I ordered pendant light from Lightopia. Great selection, great prices, and easy to order."

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-15
A rep from Lightopia, Apyles, has responded:

“Hello,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

The Lightopia Team”


Verified
5/5

2024-11-10

FANtastic

"I was searching for a large outdoor ceiling fan for a new barn/garage structure. Found this perfect style with a great price and free shipping. Can't beat that at any other website!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-11-12
A rep from Lightopia, Apyles, has responded:

“Hello,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

The Lightopia Team”


Verified
5/5

2024-11-07

great selection

"great prices on all their products "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-11-08
A rep from Lightopia, Apyles, has responded:

“Hello,

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

The Lightopia Team”


Verified
5/5

2024-11-07

Designer approved!

"Great Pro partnership program!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-11-08
A rep from Lightopia, Apyles, has responded:

“Hello,

Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We are looking forward to seeing you again!

The Lightopia Team”


Verified
5/5

2024-11-01

Great experience

"First time buying , so far so good "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-11-01
A rep from Lightopia, Apyles, has responded:

“Hello,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

The Lightopia Team


Verified
5/5

2024-10-29

Good options!

"I finally found what I’ve been searching for. I do wish some of the lights were offered in different sizes so took me awhile. "


Rep reply posted 2024-10-30
A rep from Lightopia, Apyles, has responded:

“Hello,

Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We are looking forward to seeing you again!

The Lightopia Team”


Verified
5/5

2024-10-28

SWELL WIDE PENDANT

"GREAT PRODUCT. GREAT PRICE. i DEFINITELY RECOMMEND"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

The Lightopia Team”


Verified
5/5

2024-10-25

Service was "johnny on the spot!"

"The lady I spoke with was so helpful in helping me determine what size light I needed. She was patient, experienced, extremely helpful. I would love to have her contact information so I can only deal with her and recommend her to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-29
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review about our customer service representative and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-21

Live ends

"We needed live ends to complete our track lights, lightopia had the matching parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-22
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-21

Review for Shelby in Returns

"Super impressed with the kind and attentive assistance provided by Shelby. I very much appreciate the excellent customer service provided to me as a customer post purchase!

What a great Ambassador for Lightopia!

Janet
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-22
A rep from Lightopia, Apyles, has responded:

“Hello,

We are glad to hear we provided you with top-notch service! We appreciate the feedback about Shelby and would love to work with you again.

The Lightopia Team”


Verified
4/5

2024-10-13

Perfect!

"I have been looking for a long time for a coastal style yet elegant chandelier and I finally found the perfect one at a great price. I cannot wait for it to arrive and have it installed!! Not to mention, a first time customer discount and free shipping! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-10-14
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-10

Wonderful Lamp

"Excellent items. Very pleased with my purchase"


Rep reply posted 2024-10-10
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team”


Verified
5/5

2024-10-09

Awesome

"easy to use; good selection; in stock"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-10-10
A rep from Lightopia, Apyles, has responded:

“Hello,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

The Lightopia Team”


Verified
5/5

2024-10-09

Attentive and prompt customer service!

"We placed an order over the weekend but realized afterwards that the ETA wouldn't work for our project. In a panic, I emailed in an attempt to cancel the order but was worried that the order would go out, and I didn't want to inconvenience everyone. When Monday came around, Shelby was on top of things and immediately submitted a cancellation request per my email. In the next few days, she was able to confirm the cancellation and put my mind at ease. I truly appreciated her help during a stressful (due to the nature of our renovation being behind schedule).

Thank you, Shelby.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-10
A rep from Lightopia, Apyles, has responded:

“Hello,

Thanks so much for taking the time to leave a review about Shelby. We’re looking forward to making your day again during your next visit.

The Lightopia Team”