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Product & services pricing
4.50/5
Chance of future purchase:
4.75/5
Shipping & packaging:
5.00/5
Customer service:
4.94/5
Return/Replacement policy:
5.00/5

Verified
5/5

2025-01-05

Beautiful sel

"Found the perfect table lamp for our hallway."


Rep reply posted 2025-01-06
A rep from Lightopia, Apyles, has responded:

“Hello,

We are thrilled to hear about your positive experience with our company.

The Lightopia Team ”


Verified
5/5

2025-01-05

Beautiful fans and light great prices

"Had what I needed and cheaper then other stores "

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Rep reply posted 2025-01-06
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your 5-star review.

The Lightopia Team”


Verified
5/5

2024-12-31

So far, so good.

"Beautiful & high class. So far, it holds the charge and looks great. Will buy another. "

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Rep reply posted 2025-01-03
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for your 5-star review.

The Lightopia Team”


Verified
5/5

2024-12-27

Always a pleasure!

"AnneMarie was lovely with her help on a return. Personable and kind. Thank you!"

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Rep reply posted 2024-12-31
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad that AnneMarie provided you with such a positive experience. We strive to offer excellent customer service and appreciate your kind words.

The Lightopia Team”


Verified
5/5

2024-12-23

Fast understanding agents (De'Borah)

"I purchase a fixture and found that it was on sale a week later. Using their chat feature, De'Borah (agent) was able to credit me back the difference without any hassles. I would purchase from Lightopia again!"

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Rep reply posted 2024-12-26
A rep from Lightopia, Apyles, has responded:

“Hello,

We are thrilled to hear about your positive experience with De' Borah. Knowing she went above and beyond to meet your client's needs is terrific. We appreciate your kind words and will share your feedback with De' Borah.

The Lightopia Team”


Verified
5/5

2024-12-22

Keeping it cool with a cool design

"Search is easy option are many thank you!"

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Rep reply posted 2024-12-26
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate your kind words! We strive to make shopping a seamless experience.

The Lightopia Team”


Verified
5/5

2024-12-21

Catchy title

"It was Easy peasy puppy dog sneezy"


Rep reply posted 2024-12-23
A rep from Lightopia, Apyles, has responded:

“Hello,

We're so glad to hear you had a positive experience.

The Lightopia Team ”


Verified
1/5

2024-12-20

"Bad because I didn’t receive my discount for sign off"


Rep reply posted 2024-12-23
A rep from Lightopia, Apyles, has responded:

“Hello,

I have discounted your order by 15 percent and emailed you a new order confirmation.

The Lightopia Team ”


Verified
4/5

2024-12-17

Great seelction of light products

"I really liked the product selection on the site. It is easy to use, However, I wish there was a way to send a greeting as I am sending it as a gift and they will not know who sent it."

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Rep reply posted 2024-12-18
A rep from Lightopia, Apyles, has responded:

“Hello,

We appreciate you contacting us and bringing this to our attention. I have escalated your review to see if this is something we may be able to do in the future. We value your feedback and will use it to enhance our customer experience.


The Lightopia Team”


Verified
5/5

2024-12-11

Opal was helpful and I ordered the Kuzco Amara Linear!

"Opal was very helpful and let me know they you did have the kuzco Amara linear in stock, so I ordered it and can’t wait to receive and install it before Christmas! "


Rep reply posted 2024-12-17
A rep from Lightopia, Apyles, has responded:

“Hello,
We're so glad to hear that you had a positive experience. We appreciate your kind words about Opal. We're committed to providing excellent service.

The Lightopia Team”


Verified
5/5

2024-12-11

Old World Lighti

"I can’t wait to see these fixtures installed in my new kitchen. "

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Rep reply posted 2024-12-11
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to share your positive experience. I hope they look great.

The Lightopia Team”


Verified
5/5

2024-12-06

Customer service

"I phoned Customer Service and my call was quickly picked up. The rep was able to help me with a discount code, and I placed my order. Very satisfied. Thank you"


Rep reply posted 2024-12-11
A rep from Lightopia, Apyles, has responded:

“Hello,

We are thrilled to hear about your positive experience with our online shop. We strive to provide our customers with a seamless and enjoyable shopping experience, and we're glad our efforts have paid off in your case. We appreciate your kind words about our website, shipping, and product quality. Your feedback motivates us to continue delivering exceptional service.

The Lightopia Team”


Verified
5/5

2024-12-03

Hanks Pendant Satin Brass

"Love it! Great price and fast shipping. "

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Rep reply posted 2024-12-03
A rep from Lightopia, Apyles, has responded:

“Hello,

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

The Lightopia Team


Verified
1/5

2024-12-02

deceiving discount

"My discount code WTW7113520Q0 didn't work "

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Rep reply posted 2024-12-03
A rep from Lightopia, Apyles, has responded:

“Hello,

Your feedback matters to us. I'm sorry to hear we missed the mark this time. I see that we discounted your order by 15 percent.

The Lightopia Team”


Verified
5/5

2024-12-01

Great find

"i've been eyeing this table lamp for 12 months. excited to finally find it on lightopia for a reasonable price."


Rep reply posted 2024-12-03
A rep from Lightopia, Apyles, has responded:

“Hello,

Thank you for taking the time to share your 5-star review with us. We are delighted to hear about your positive experience with us.

The Lightopia Team”